Lucky Orange Heatmaps & Replay

Lucky Orange Heatmaps & Replay

Reviews (901)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for understanding real visitor behavior and improving conversion rates. They highlight session recordings, live visitor view, heatmaps, scroll maps, and funnel/form analytics for spotting UX issues and guiding A/B tests and design changes. Many report significant conversion lifts after acting on insights. Merchants find setup easy, the interface intuitive, and support responsive and thorough, with helpful onboarding and guidance on tracking and analytics.

March 25, 2025

Found this app so insightful and interesting to see where customers were spending their time on the website and the biggest drop off pages etc. Thank you for creating this app :)

C -ET- C
United Kingdom
11 days using the app
Lucky Orange LLC replied March 28, 2025

These are words we love to hear! We’re so happy that we’ve been able to impress you with our technology, onboarding and customer support and are thrilled to be part of your journey. Again, we appreciate your review, and we're here should you need anything else!

Cheers - Jordan from Lucky Orange

March 20, 2025

Easy to learn and use - is great for heatmaps and digging into our customer experience. Justin has been responsive and helpful with onboarding.

The Vault Jewelry Halifax
Canada
3 days using the app
Lucky Orange LLC replied March 21, 2025

Thank you for your review! Seeing exactly what your visitors and customers do and experience on your website through Heatmaps can make all the difference in improving your website and growing your business. Thanks again, and don't hesitate to reach out with any questions!

Cheers - Justin from Lucky Orange

March 7, 2025

This is a fantastic product. First of all, free trial so there's no reason not to give it a shot. Simple install process with no coding required and you get a TON of critical information that's intuitive to access. Big fan of this product and their support team.

Marlin Fine Jewelry
United States
6 days using the app
Lucky Orange LLC replied March 14, 2025

Thank you for your review! We’re so happy that we’ve been able to impress you with our technology, onboarding and customer support and are thrilled to be part of your journey. Again, we appreciate your review and we are here should you need anything else.

Cheers - Justin from Lucky Orange

March 3, 2025

Great app, very easy to use, and great insights on your customers journey.

Giftology London
United Kingdom
12 days using the app
Lucky Orange LLC replied March 6, 2025

Thank you for your review! Being able to see what visitors do and experience on your Shopify store can make all the difference in improving the customer experience journey. Please let us know if you need anything!

Cheers - Jordan from Lucky Orange

February 17, 2025

Very new to the app and I like what I see so far. The onboarding call with Justin was also very helpful. Thank you!!

The MARQE
United States
About 5 hours using the app
Lucky Orange LLC replied February 24, 2025

Thank you for your review! Our team loves to help our customers get as much as they can from Lucky Orange, and our 15-minute call is a great way to accomplish it. Thanks again, and don't hesitate to reach out if you need anything!

Cheers - Justin from Lucky Orange

February 14, 2025

Lucky Orange has been a great addition to our store! We're getting incredible insights into how customers interact various pages and it's very easy to use.

HarmoniLiving
United States
2 months using the app
Lucky Orange LLC replied February 17, 2025

Thank you for your review! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving customer experience and your conversions. Again, we appreciate your review, and we are here should you need anything else!

Cheers - Justin from Lucky Orange

February 12, 2025

Have only been using the app for a short period of time, but so far so good. Lots of useful information.

GaraDry® UK
United Kingdom
5 days using the app
Lucky Orange LLC replied February 14, 2025

Thanks for taking the time to leave us a review! We are so happy that you have been able to start wading into Lucky Orange! Our team is always here to help our customers be as successful as possible. Please let us know if you need anything!

Cheers - Justin from Lucky Orange

February 4, 2025

Lucky Orange has great tools to really see what kind of experience you customers are having your site and how to improve it. Their support is also top notch.

Beastly Banter
United States
7 days using the app
Lucky Orange LLC replied February 7, 2025

Thank you for your review! We are so happy that we've been able to impress you with our technology and customer support and are thrilled to be part of your journey. Please let us know if you need anything!

Cheers - Justin from Lucky Orange

January 29, 2025

The app is beneficial to our business and Bradley Friedman with the support team is outstanding!!

Jesus XP
United States
About 19 hours using the app
Lucky Orange LLC replied February 5, 2025

Thanks for taking the time to leave us a review! Our team is always here to help, and we are thrilled we were able to impress you with both of our support and technology. Please let us know if you need anything!

Cheers - Bradley from Lucky Orange

January 22, 2025

I am still testing the system and waiting on a suitable time to have an onboarding call so that we can better understand feature and benefits, but from what we have seen so far, this is very useful and will add value to our knowledge base making decision making more practical.

Status Quo Clothing
Australia
6 days using the app
Lucky Orange LLC replied January 24, 2025

Thank you for your review! Being able to see what visitors do and experience on your Shopify store can make all the difference in improving the customer experience and your conversions. Please respond to the most recent email from out team and we can work with you to coordinate a good time to set up an onboarding call. Thanks again for your review and do not hesitate to reach out with any further questions!

Cheers - Emilia from Lucky Orange