Lucky Orange Heatmaps & Replay
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (901)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app for understanding real visitor behavior and improving conversion rates. They highlight session recordings, live visitor view, heatmaps, scroll maps, and funnel/form analytics for spotting UX issues and guiding A/B tests and design changes. Many report significant conversion lifts after acting on insights. Merchants find setup easy, the interface intuitive, and support responsive and thorough, with helpful onboarding and guidance on tracking and analytics.
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Excellent customer support--even though my problem turned out to be user error (me), they patiently troubleshooted and resolved my problem right away.
Thank you for your review! We’re always here to help our customers be as successful as possible, both now and in the future. Thanks again for your review, and don't hesitate to reach out with any questions!
Cheers - Justin from Lucky Orange
Had the best onboarding call with Jordan Dodd.
As an engineer and UX/UI designer, I really appreciated how efficient and informative the session was—I got everything I needed in such a short time. Super happy with the app and the support team. Highly recommend!
These are words we love to hear! Our team loves to help our customers get as much as they can from Lucky Orange, and our 15-minute call is a great way to accomplish it. Thanks again for your review, and don't hesitate to reach out with any questions!
Cheers - Jordan from Lucky Orange
good dashboard and accurate reporting data
Thank you for your review! We’re thrilled that you’ve been able to get so much from Lucky Orange visitor behavior. Our team is just one email away!
Cheers - Jordan from Lucky Orange
Wonderful support (Justin) through integrations! It's not just the incredible analytics that makes these guys so great, its the human touch too!
Cheers,
Mitch
Thank you for your review! We’re so happy that we’ve been able to impress you with our technology, onboarding and customer support and are thrilled to be part of your journey. Again, we appreciate your review, and we're here should you need anything else!
Cheers - Justin from Lucky Orange
Justin, the Lucky Orange rep, was very knowledgeable and thoroughly helped me review the latest updates and shared some great tips and best practices so that I could make the most out of the app. Being a Shopify Plus member I learned that we have even more features available to us, which is a huge bonus!
Thank you for your review! Our team loves to help our customers get as much as they can from Lucky Orange, and our 15-minute call is a great way to accomplish it. Thanks again for your review, and don't hesitate to reach out with any questions!
Cheers - Justin from Lucky Orange
Super helpful customer service and product! We love using them.
Thank you for your review! We’re so happy that we’ve been able to impress you with our technology, onboarding and customer support and are thrilled to be part of your journey. Please let us know if you need anything!
Cheers - Jordan from Lucky Orange
Very helpful app to track behaviour and very easy to track what things needs to be changed for providing good customer experienc
Thank you for your review! Learning the pain points your customers are having and being able to quickly address them is invaluable. Thanks again for your review, and don't hesitate to reach out with any questions.
Cheers - Jordan from Lucky Orange
I am happy to have been introduced to Lucky Orange at a Shopify Digital Summit. The software is already helping us understand our customer behavior in ways that I had never thought of before. Thank you for the detailed and helpful onboarding session.
Thank you for your review! Love to hear that Lucky Orange insights gave you that front row experience to show you how visitors use your website. Thanks again for your review, and don't hesitate to reach out with any questions.
Cheers - Jordan from Lucky Orange
Great app, gives me everything I need, including chat. Some improvements to be had, but overall an extremely useful and handy app to have.
Thank you for your review! We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Happy tracking!
Cheers - Justin from Lucky Orange
I very good experience. I check with replay and I correct mistakes and with heatmaps, I work to make loading fast.
Thank you for your review! Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store and gain that valuable feedback. Please let us know if you need anything!
Cheers - Jordan from Lucky Orange
