Lucky Orange Heatmaps & Replay

Lucky Orange Heatmaps & Replay

Reviews (902)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for understanding real visitor behavior and improving conversion rates. They highlight session recordings, live visitor view, heatmaps, scroll maps, and funnel/form analytics for spotting UX issues and guiding A/B tests and design changes. Many report significant conversion lifts after acting on insights. Merchants find setup easy, the interface intuitive, and support responsive and thorough, with helpful onboarding and guidance on tracking and analytics.

December 18, 2024

Great support and service from this app! Jordan took the time to review the many options and features they offer which can be invaluable to improving CRO!

B The Light Boutique
United States
11 days using the app
Lucky Orange LLC replied December 20, 2024

I love talking with our customers about how to best leverage Lucky Orange, and I’m so glad you found the call beneficial! We’re always here to support our customers’ success and are thrilled that we were able to impress you with our technology, onboarding, and customer support. Thank you for your review, and we’re here if you need anything!

Cheers - Jordan from Lucky Orange

December 12, 2024

Fantastic app that is super helpful for providing insights on how customers engage with our website.

Hypergrind Coffee
Australia
5 days using the app
Lucky Orange LLC replied December 16, 2024

Thanks for your five-star review! Being able to see what visitors do and experience on your Shopify store can make all the difference in improving both the customer experience and your conversions. Again, thank you for your review, and please reach out if we can provide any further assistance. Happy tracking!

Cheers - Emilia from Lucky Orange

December 3, 2024

Emilia from LO, helped us to identify a better approach towards learning from our customers

Sprout Spout
United States
5 months using the app
Lucky Orange LLC replied December 6, 2024

We're always happy to help our users get the most out of Lucky Orange, and we're glad we could show you new ways to understand how people really use your website. Thanks for leaving us a review, and we're here if you need anything!

Cheers - Emilia from Lucky Orange

December 3, 2024

I am still testing the app but so far it seems great, super intintuative with great features for gather important data that would be difficult to gather otherwise. The team is very helpful as well :)

Store Supplies
United States
7 months using the app
Lucky Orange LLC replied December 6, 2024

Those are words we love to hear! Nothing feels better than finding ways to make your customer experience better than ever. As you continue to dive into Lucky Orange, please let us know if we can help in any way! Happy tracking!

Cheers - Emilia from Lucky Orange

November 25, 2024

Lucky Orange is an essential tool for any business. I had an incredibly productive meeting with Jordan, who guided me through the setup process and provided invaluable support. this platform is a game-changer and I believe every business can benefit from using it

Serenify Spot
United States
7 months using the app
Lucky Orange LLC replied December 2, 2024

Thank you for your review and recommendation! We love that we've earned the distinction of being an essential tool for your business as well as for other businesses! I'm glad you found our call helpful; we strive to ensure our users get the most out of the 20+ features available through Lucky Orange. Thanks again, and don't hesitate to reach out if you need anything!

Cheers - Jordan from Lucky Orange

November 19, 2024

The easiest install I've ever had with an app - instantly worked, instant feedback and didn't do anything bad to my site or create any lag. The information provided in the dashboard is easy. Everything is very intuitive and I love the AI question ability for analyzing site data.

BeMo
United States
5 days using the app
Lucky Orange LLC replied November 22, 2024

We like things easy, especially when it comes to installing and using Lucky Orange! It's great to hear that you've had such a positive experience. Our dashboard and Discovery features are excellent for getting the information you need to make data-driven changes to your website. Nothing feels better than finding ways to enhance your customer experience. Thanks for sharing the Lucky Orange love, and we’re always here if you need anything!

Cheers - Justin from Lucky Orange

November 18, 2024

Great app so far, very informative to see how customers interact with our store.

Iconyc
Italy
7 days using the app
Lucky Orange LLC replied November 22, 2024

Thanks for your review! We love hearing that you've had such a great experience. The more you learn about your visitors and what they experience, the more data-driven updates you can make that lead to measurable success. Thanks again for your review, and we’re here if you need anything else!

Cheers - Emilia from Lucky Orange

November 17, 2024

I see insights of customer behaivors and stats

MERVOR
Netherlands
6 days using the app
Lucky Orange LLC replied November 18, 2024

Those are words we love to hear! Nothing feels better than discovering ways to enhance your customer experience. We’re always here if you need anything!

Cheers - Emilia from Lucky Orange

November 17, 2024

So far its been really useful to understand the traffic on my new website

HARG
United Kingdom
6 days using the app
Lucky Orange LLC replied November 18, 2024

It sounds like you’ve been able to dive right into the insights and find ways to improve your website. I love to hear how getting that firsthand look at what customers do and experience can make such a difference for your store. Thank you for the review, and don’t hesitate to reach out if I or my team can assist you in any way.

Cheers - Emilia from Lucky Orange

November 11, 2024

Good app and quick help from the support team when I had issues.

The Light Providers
United States
About 2 months using the app
Lucky Orange LLC replied November 14, 2024

Thank you for your review! Our team is always here to help our customers achieve success, both now and in the future. Using Lucky Orange insights to learn more about your website visitors can help create an exceptional online experience. Wishing you continued success—we’re here if you need anything!

Cheers - Emilia from Lucky Orange