Lucky Orange Heatmaps & Replay
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Reviews (901)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app for understanding real visitor behavior and improving conversion rates. They highlight session recordings, live visitor view, heatmaps, scroll maps, and funnel/form analytics for spotting UX issues and guiding A/B tests and design changes. Many report significant conversion lifts after acting on insights. Merchants find setup easy, the interface intuitive, and support responsive and thorough, with helpful onboarding and guidance on tracking and analytics.
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The representative (Emilia) that assisted me today was very helpful in helping me figure out what was wrong with my account. Thank you so much!!
We're happy to assist our users with any issues or questions they may have! I'm glad we could connect and get everything figured out. There's no time to lose when visitor behavior is waiting! Thanks for your review, and our team is just an email away if you need anything. Happy tracking!
Cheers - Emilia from Lucky Orange
Great for understanding important details about your website, communication and demo from Emilia was outstanding and very in depth and helpful. A must have for your store.
Love to hear how Lucky Orange has made a positive impact on your website! Understanding your customers to make improvements that address navigation pain points and create a better experience is extremely rewarding. We're thrilled that you also enjoyed our free app tour—it's a great way to get to know our 20+ features and have any questions you may need answered. Thank you for this five-star review, and I’m here if you need anything else!
Cheers - Emilia from Lucky Orange
Overall works really well, sometime the captured video shows up a little strange, but not that major
Thanks for leaving us a review! Accessing what your clients do on your website is so rewarding! Regarding the session recording appearing a bit strange, could you please respond to my last email with more information? We want to investigate your issue and find a resolution if possible. I look forward to hearing from you soon, and thanks again for your review!
Cheers - Jordan from Lucky Orange
Is very helpful for seeing issues w my site and what items customers are viewing
Thrilled to hear how Lucky Orange has made a positive impact across your website! Being able to understand your visitors is invaluable. Thank you for this five-star review! We’re here if you need anything else.
Cheers - Justin from Lucky Orange
Lucky Orange has been a great addition to our store with the insight it provides into customer behaviour. Their support is also excellent and always on hand to assist with any queries!
There’s nothing quite like the feeling when you see exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website, you can isolate the issue and fix it by using Lucky Orange to see visitor behavior. Thank you for your review and don’t hesitate to reach out if you need anything! We're just one email away!🙂
Cheers - Emilia from Lucky Orange
We made a few immediate changes, seeing how customers have experienced certain widgets on our shop. Rage clicks, who knew! Thanks for great insights!
These are words we love to hear! Having that front row seat to see what people do on your website really makes a world of difference. Thanks for leaving us a review, and we're here if you need anything!
Cheers - Emilia from Lucky Orange
Fantastic app! Works brilliantly really giving an insight to the customer experience
It sounds like you’ve been able to dive right into the insights and find ways to improve your Shopify store. Love to hear how getting that first-hand look at what customers do and experience can make such a difference for your store. Thank you for the review and don’t hesitate to reach out should I or my team be able to assist you in any way.
Cheers - Jordan from Lucky Orange
Just got started with Lucky Orange but I am LOVING it. It's so fun and helpful to watch people shop. Their platform is really user friendly and their customer service is so lovely. I also love that it doesn't effect site speed as much as Microsoft Clarity which is great too! 10/10 recommend!
We’re so happy that you’ve been able to start wading into Lucky Orange insights! Our team is just one email away if you need anything, and we're always here to help our customers be as successful as possible, both now and in the future. Using visitor behavior to learn more about your website visitors can help create an exceptional online experience.
Regarding site speed, you’re right! Lucky Orange is designed to have minimal impact on your site speed. Our tracking code loads asynchronously, meaning it doesn't load on your site until the essential elements have fully loaded and are fully functional. In comparison with other conversion rate optimization tools, Lucky Orange continues to receive the highest marks in Yottaa's annual report, indicating that our software has little to no performance impact on website speed. Thanks for your review and 10/10 recommendation, and let us know if you need anything!
Cheers - Emilia from Lucky Orange
This is the best product on shopify. Emilia is great, she was able to solve all my issue right away and got me back on reviewing the customers flow thru my site.
Wow! It's an honor to earn your distinction as "the best product on Shopify!" We love to impress our users with our technology and support, and it sounds like it was mission accomplished. Thank you so much for your review, and we can't wait to see how you use visitor behavior to grow your store. If you need anything, please don't hesitate to reach out!
Cheers - Emilia from Lucky Orange
We left a year ago for a different service and have found the application to be one of the best we have used. Good to be back and support is excellent.
Thank you for sharing the Lucky Orange love and welcome back! Did you get a chance to try our new Discovery feature? We designed it to help merchants like you find the questions you want answered, such as what frustrated people really do on your website. Thanks again, and if you need anything, please don't hesitate to reach out.
Cheers - Jordan from Lucky Orange
