Lucky Orange Heatmaps & Replay
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Reviews (900)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app for understanding real visitor behavior and improving conversion rates. They highlight session recordings, live visitor view, heatmaps, scroll maps, and funnel/form analytics for spotting UX issues and guiding A/B tests and design changes. Many report significant conversion lifts after acting on insights. Merchants find setup easy, the interface intuitive, and support responsive and thorough, with helpful onboarding and guidance on tracking and analytics.
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Even though I’m still learning how to use the app and don’t fully understand everything yet, the customer service at Lucky Orange is absolutely excellent! They’re super patient, quick to respond, and really helpful every time I have a question. That kind of support makes a huge difference!
Thank you for your review! We’re so happy that you’ve been able to start wading into Lucky Orange! Our team is always here to help our customers be as successful as possible, both now and in the future. Again, we appreciate your review, and we're here should you need anything else!
Cheers - Justin from Lucky Orange
Jordan was amazing. Accommodating, knowledgeable, and was able to answer all questions I had - Thank you Jordan!
Thank you for your review! We’re always here to help our customers be as successful as possible, both now and in the future. Thanks again for your review, and don't hesitate to reach out with any questions!
Cheers - Jordan from Lucky Orange
Excellent view of what is really happening on my website. So valuable in creating the ultimate experience for my clients.
Thank you for your review! We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Again, we appreciate your review, and we're here should you need anything else!
Cheers - Justin from Lucky Orange
Really love this app! The app is very useful if you wanna have an overview of customers behavior. The LIVE function is great to follow people!
Thanks for taking the time to leave us a review! Seeing exactly what your visitors and customers do and experience on your website through our Live View can make all the difference in improving your website and growing your business. Thanks again for your review, and don't hesitate to reach out with any questions!
Cheers - Jordan from Lucky Orange
Easy to use and very helpful to see how your customers behave on your page in order to adapt accordingly!
Thank you for your review! Being able to see what visitors do and experience on your Shopify Store can make all of the difference in improving the customer experience and your conversions. Again, we appreciate your review, and we're here should you need anything else!
Cheers - Jordan from Lucky Orange
Very easy to use and has incredible insights on user behaviour. Looking forward to using this more and making strategic changes based on the data. Thank you so much.
Thank you for your review! We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Again, we appreciate your review, and we're here should you need anything else!
Cheers - Justin from Lucky Orange
Great and very fast customer support.
Thank you for your review! We’re so happy that you’ve been able to start wading into Lucky Orange! Our team is always here to help our customers be as successful as possible, both now and in the future. Please let us know if you need anything!
Cheers - Jordan from Lucky Orange
Lucky Orange is a great tool — we love the heatmaps and session recordings, super helpful for understanding our customers.
Thank you for your review! We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Again, we appreciate your review, and we're here should you need anything else!
Cheers - Jordan from Lucky Orange
In just 15 minutes I learned more than I ever could from hours of YouTube tutorials. Jordan was energetic, practical, and clearly knows the app inside out. He answered every question quickly and accurately—and often anticipated what I needed before I even asked. It’s the first time (and maybe the last) I’ve spoken with a representative who truly understood the product and actually listened.
These are words we love to hear! Our team loves to help our customers get as much as they can from Lucky Orange, and our 15-minute call is a great way to accomplish it. Thanks again for your review, and don't hesitate to reach out with any questions!
Cheers - Jordan from Lucky Orange
I love the dashboard and the options to see the real customer interaction on my website. Very insightful and I highly recommend it!
Thank you for your review! We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Thanks again for your review, and don't hesitate to reach out with any questions!
Cheers - Justin from Lucky Orange