Lucky Orange Heatmaps & Replay
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Reviews (901)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app for understanding real visitor behavior and improving conversion rates. They highlight session recordings, live visitor view, heatmaps, scroll maps, and funnel/form analytics for spotting UX issues and guiding A/B tests and design changes. Many report significant conversion lifts after acting on insights. Merchants find setup easy, the interface intuitive, and support responsive and thorough, with helpful onboarding and guidance on tracking and analytics.
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Our team loves the simple user-friendly interface, they've made it very easy to understand customer behavior with the recordings, heatmaps, and custom tags.
These are words we love to hear! Seeing what your customers’ experience in real time can give you the insight you need to address their needs quickly and prevent any barriers to conversion. Thank you for taking the time to leave us a review! Please let us know if you need anything!
Cheers - Emilia from Lucky Orange
Gives great information on where people are going on your website. Emilia was great at explaining how it works and all the information you can get out of it.
Emilia from Lucky Orange here! Thank you for such kind words. My team and I are always happy to help users like you! Thrilled that Lucky Orange has provided you with the insight you need to improve your website. Thanks again for your review, and we're here should you need anything!
Cheers - Emilia from Lucky Orange
Incredible app! The greatest technical support I ever received, from Justin Tomlinson. Thank you Justin for helping me get up and running by the new year!
Great app! Try this and you will get a lot of conversions if you research your customers. This app shows what your customers are doing in real time. Must try app!
The 7-day trial showed me that my web site design sucked. So I loaded up a better theme in Shopify and now we are already converting traffic. Thank you LuckyOrange.
Essential and worth it. I use their video recordings to improve my checkout experience and understand what about my customer experiences are working and what's not.
We love when our customers refer to Lucky Orange as "essential!" t's our mission to provide you with useful insights into your customers' experiences, and we're delighted to see that we're achieving that. There's nothing better than getting a front row seat to spot areas that are impacting the customer experience. Thanks again!
Cheers - Emilia
Very Helpful app! Now we can record the pach of customers in our site and see if they are having dificulties at some point to navigate at some point.! Really worth.
Great experience with Lucky Orange so far, we are planning to upgrade to the paid plan and can't wait to use it to further analyze our customers' journeys on our site!
These are words we love to hear. Thanks for your review, and we're grateful for your business. We're here should you need anything! Happy tracking!
Cheers - Emilia from Lucky Orange
I have tried this app twice - and the heatmap doesn't work. It fails every time it attempts to load. Not worth the money. The Vitals app has replays that actually work.
Thank you for your feedback. We have tried to get in contact with you to get to the bottom of this issue. At your earliest convenience, please send an email to bradley@luckyorange.com.
I look forward to hearing from you soon.
Regards - Bradley, Director of Client Services, Lucky Orange
I have used Lucky orange for a while and also in the past too.. It works, it's simple to use and you can see what your customers have been up too!
Support is good too
Thank you for your business! Seeing exactly what your visitors and customers do and experience on your website through session recordings and heatmaps can make all the difference in improving your website and growing your business. We are glad to be a part of your website's journey and look forward to continuing to work with you! Thanks for your review and recommendation, and happy tracking!
Cheers - Emilia from Lucky Orange
