Lucky Orange Heatmaps & Replay

Lucky Orange Heatmaps & Replay

Reviews (901)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for understanding real visitor behavior and improving conversion rates. They highlight session recordings, live visitor view, heatmaps, scroll maps, and funnel/form analytics for spotting UX issues and guiding A/B tests and design changes. Many report significant conversion lifts after acting on insights. Merchants find setup easy, the interface intuitive, and support responsive and thorough, with helpful onboarding and guidance on tracking and analytics.

April 5, 2020

I'm loving the app. You can see all the movements, as you can see at a glance if someone purchased and you can see live visitors. This is a game changer for our store.

H2OCOACH
United States
7 days using the app
Lucky Orange LLC replied April 6, 2020

“Gamer changer” is a phrase we love to hear from our customers! Seeing what your customers’ experience in real time can give you the insight you need to address their needs quickly and prevent any barriers to conversion. Thank you for this five-star review! Happy tracking!

Cheers - Kelsey from Lucky Orange

September 14, 2020

This is the best APP ever for track your customers experience, and by this, you can easily understand what you need to change to boost the conversion % of your store!

MASKPROOF®
Italy
15 days using the app
Lucky Orange LLC replied September 18, 2020

We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your conversions and business. We strive to make our customers walk away saying things like, “this is the best app ever!” Thanks for this five-star review! Always here if you need anything from our team!

Cheers - Bradley from Lucky Orange

May 23, 2022

I used this app to review how my customers act when they are shopping on my website. It has a lot of useful information for me as a small business owner who just started!

Sleepy House Lion
Canada
About 16 hours using the app
Lucky Orange LLC replied May 25, 2022

Thrilled to hear how Lucky Orange has made a positive impact across your website! Being able to understand your visitors is invaluable. Thank you for this five-star review and recommendation! We’re here if you need anything else.

Cheers - Justin from Lucky Orange

December 12, 2020

It is amazing what this app can do. I love it... Easy to install, and they will give you a free walk-thru to show you how it all works. Awesome customer service after too!

Electric Whispering
United States
6 days using the app
Lucky Orange LLC replied December 14, 2020

Being able to see firsthand how customers spend time on your website can make a huge difference for your website and customer experience. I’m here if you have any questions! Thanks for spreading the Lucky Orange love.

Cheers - Jordan from Lucky Orange

October 20, 2016

This app does exactly what it says and so much more. Amazing insights in to your customer behavior. Bradley and his team there were awesome set it up in minutes. Great app

Freddy Canada
Canada
3 months using the app
May 8, 2023

Great experience so far. App is loaded with lots of useful features and Justin has been a huge help getting us started. Excited to see how Lucky Orange can help us improve!

Burdock Brewery
Canada
6 months using the app
Lucky Orange LLC replied May 11, 2023

Thanks for the kind words! I'm glad you're having a great experience. I'll be here to assist you every step of the way. Let's work together to unlock the full potential of Lucky Orange for your website!

Cheers - Justin from Lucky Orange

October 19, 2022

Emilia did a great job of helping us understand Lucky Orange and the available features to help us perfect our shopping experience for our customers. Would highly recommend!

BottleBuzz
United States
2 days using the app
Lucky Orange LLC replied October 20, 2022

Thank you for the five-star review! I'll pass along your kind words. Using CRO tools to better understand your visitor's behavior can significantly impact your business. We're here if you need anything else!

Cheers - Bradley from Lucky Orange

March 10, 2021

Totally fascinating looking at the data from this app! Really easy and intuitive to use, and the demo session was helpful in showing me features I hadn't spotted. Recommended.

Rosa Bloom
United Kingdom
19 days using the app
Lucky Orange LLC replied March 10, 2021

Nothing feels better than finding ways that make your customer experience better than ever. Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store. Thank you for such a glowing review! We’re always here should you need anything!

Cheers - Jordan from Lucky Orange

April 18, 2023

Based on the demo we did and our support call with Emilia this app seems like it will be super useful for understanding our traffic and optimizing our website and conversions!

Caribou Gifts Inc.
Canada
12 days using the app
Lucky Orange LLC replied April 24, 2023

Thank you for your review! We're glad that our demo and support call showcased Lucky Orange's potential in understanding traffic and optimizing your website and conversions. Enjoy using the app! We’re here should you need anything!

Cheers - Emilia from Lucky Orange

Edited May 26, 2021

This app gave me insane insights about my traffic! It is an extremely difficult things to analyse audience but this app makes it so easy. I liked the fact that its so easy to use

Luxewalk
India
10 days using the app
Lucky Orange LLC replied May 27, 2021

Love that Lucky Orange continues to play a crucial role in the growth of your website and business. As our founders have always said, you shouldn’t need a PhD in Analytics or a huge budget to be able analyze your traffic and improve your website. Visitor behavior really makes all the difference! Thank you for this five-star review, and we’re here should you need anything else!

Cheers - Bradley from Lucky Orange