Lucky Orange Heatmaps & Replay

Lucky Orange Heatmaps & Replay

Reviews (902)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for understanding real visitor behavior and improving conversion rates. They highlight session recordings, live visitor view, heatmaps, scroll maps, and funnel/form analytics for spotting UX issues and guiding A/B tests and design changes. Many report significant conversion lifts after acting on insights. Merchants find setup easy, the interface intuitive, and support responsive and thorough, with helpful onboarding and guidance on tracking and analytics.

July 31, 2025

Clear and effective. Installed from the beginning.

Nosetta
Italy
About 5 years using the app
Lucky Orange LLC replied August 1, 2025

Thank you for your review! Love that Lucky Orange continues to play a crucial role in the growth of your website and business. Again, we appreciate your review, and we're here should you need anything else!

Cheers - Justin from Lucky Orange

July 8, 2025

It’s an useful tool to analyze your website

Perfume a la carta
Mexico
7 days using the app
Lucky Orange LLC replied August 29, 2025

Thank you for your review! We’re thrilled that you’ve been able to get so much from Lucky Orange visitor behavior. Again, we appreciate your review, and we're here should you need anything else!

Cheers - Justin from Lucky Orange

June 19, 2025

Easy to learn and use, great customer service, quick at-a-glance findings

DabbaDrop
United Kingdom
About 19 hours using the app
Lucky Orange LLC replied June 20, 2025

Thank you for your review! We’re so happy that we’ve been able to impress you with our technology, onboarding and customer support and are thrilled to be part of your journey. Thanks again for your review, and don't hesitate to reach out with any questions!

Cheers - Jordan from Lucky Orange

June 11, 2025

I just started with Lucky Orange and love it so far. I was offered an onboarding call with Justin and it was super informative, very customer oriented. Looking forward to a great collaboration.

FreakyHealer Store
United States
5 days using the app
Lucky Orange LLC replied June 13, 2025

Thank you for your review! Our team loves to help our customers get as much as they can from Lucky Orange, and our 15-minute call is a great way to accomplish it. Please let us know if you need anything!

Cheers - Justin from Lucky Orange

June 10, 2025

Lucky Orange is a highly-rated Shopify app (4.7/5) that offers heatmaps, session recordings, and live chat to help improve conversions. Users love its ease of use and support.

AMRITKESH
India
5 days using the app
Lucky Orange LLC replied August 29, 2025

Thank you for your review! Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store and gain that valuable feedback. Happy tracking!

Cheers - Justin from Lucky Orange

June 3, 2025

So far off to a great start.

Manuka South
New Zealand
Almost 3 years using the app
Lucky Orange LLC replied June 6, 2025

Thank you for your review! Visitor behavior really makes all the difference! Thanks again, and don’t hesitate to reach out if you need anything.

Cheers - Justin from Lucky Orange

May 25, 2025

Great service and more than enough features to analyse.

CIBI
Australia
6 days using the app
Lucky Orange LLC replied May 28, 2025

Thank you for your review! We’re so happy that we’ve been able to impress you with our technology, onboarding and customer support and are thrilled to be part of your journey. Thanks again, and don’t hesitate to reach out if you need anything!

Cheers - Jordan from Lucky Orange

May 8, 2025

Great

Hair resurrection
Canada
4 months using the app
Lucky Orange LLC replied May 15, 2025

Thank you for your review! We’re so happy that you’ve been able to start wading into Lucky Orange! Our team is always here to help our customers be as successful as possible, both now and in the future. Please let us know if you need anything!

Cheers - Justin from Lucky Orange

April 15, 2025

We are still getting to know the software, but so far, so good. We like the video recordings.

Swellfish Outdoor Equipment
Canada
5 days using the app
Lucky Orange LLC replied April 18, 2025

Thank you for your review! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving the customer experience and your conversions. Again, we appreciate your review, and we're here should you need anything else!

Cheers - Justin from Lucky Orange

April 8, 2025

Great customer service and really easy to use!

Afters.
United States
9 days using the app
Lucky Orange LLC replied April 11, 2025

Thank you for your review! Our team is always here to help, and we’re thrilled we were able to impress you with both of our support and technology. Thanks again for your review, and don't hesitate to reach out with any questions.

Cheers - Justin from Lucky Orange