Lucky Orange Heatmaps & Replay

Lucky Orange Heatmaps & Replay

Reviews (902)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for understanding real visitor behavior and improving conversion rates. They highlight session recordings, live visitor view, heatmaps, scroll maps, and funnel/form analytics for spotting UX issues and guiding A/B tests and design changes. Many report significant conversion lifts after acting on insights. Merchants find setup easy, the interface intuitive, and support responsive and thorough, with helpful onboarding and guidance on tracking and analytics.

April 2, 2025

Fantastic app.

Klinkys
Australia
5 days using the app
Lucky Orange LLC replied April 11, 2025

Thank you for your review! We’re thrilled that you’ve been able to get so much from Lucky Orange so far. Thanks again for your review, and don't hesitate to reach out with any questions!

Cheers Justin from Lucky Orange

March 31, 2025

Great experience. Plan to continue with service.

JustinCASE
United States
9 days using the app
Lucky Orange LLC replied April 2, 2025

Thank you for your review! We’re so happy that we’ve been able to impress you with our technology, onboarding and customer support and are thrilled to be part of your journey. Please let us know if you need anything!

Cheers - Justin from Lucky Orange

March 25, 2025

easy to use. Only been using this for a couple days. I will come back to review more

Arun&Aura
United States
About 22 hours using the app
Lucky Orange LLC replied March 28, 2025

Thank you for your review! Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store and gain that valuable feedback. Happy tracking!

Cheers - Will from Lucky Orange

March 21, 2025

Great way to know what's happening in your store!

East24
India
6 days using the app
Lucky Orange LLC replied March 28, 2025

Thank you for your review! Being able to see what visitors do and experience on your Shopify Store can make all of the difference in improving the customer experience and your conversions. Again, we appreciate your review, and we're here should you need anything else!

Cheers - Justin from Lucky Orange

March 10, 2025

Very Easy To Use! Great insights on day one!

Customs Unlimited LLC
United States
4 days using the app
Lucky Orange LLC replied March 14, 2025

Thank you for your review! We’re so happy that you’ve been able to start wading into Lucky Orange! Our team is always here to help our customers be as successful as possible, both now and in the future. Our team is just one email away!

Cheers - Justin from Lucky Orange

March 7, 2025

The best app available or that i could find and set up so quickly.

Wax Supply
United States
7 days using the app
Lucky Orange LLC replied March 14, 2025

Thank you for your review! Our team is always here to help, and we’re thrilled we were able to impress you with both of our support and technology. Thanks again for your review and don't hesitate to reach out with any questions.

Cheers - Jordan from Lucky Orange

March 4, 2025

great app, really helps us with knowing the pain points on our site!

Wild Chai
United Kingdom
4 days using the app
Lucky Orange LLC replied March 6, 2025

Thanks for taking the time to leave us a review! Love to hear that Lucky Orange insights gave you that front row experience to show you how visitors use your website. Again, we appreciate your review, and we are here should you need anything else!

Cheers - Justin from Lucky Orange

February 5, 2025

Useful app, a great tool!

Lisap Milano
United States
6 days using the app
Lucky Orange LLC replied February 7, 2025

Thank you for your review! We are thrilled you have been able to get so much from Lucky Orange visitor behavior. Please let us know if you need anything!

Cheers - Justin from Lucky Orange

February 5, 2025

This app has completely transformed the way I understand my customers' behavior. The Session Recordings and Heatmaps are game-changers—seeing exactly where visitors click and what grabs their attention has helped me identify problem areas I’d never have noticed otherwise.

The pre-built Conversion Funnels are incredibly insightful, showing me exactly where potential customers drop off in the purchase journey. Plus, the Checkout Analytics give me detailed data on customer actions during checkout, helping me reduce cart abandonment rates.

I also love the Surveys feature—no more guessing what my customers want when I can just ask them directly. The app is super easy to use, and the insights have led to noticeable increases in my conversion rates.

If you’re serious about growing your online store, this app is a must-have. Highly recommended!

Rugby Heaven
United Kingdom
6 days using the app
Lucky Orange LLC replied February 7, 2025

Wow! It sounds like you've been able to dive into your Lucky Orange data and find the insights you need to improve your website. We agree with you: our 20+ features truly are invaluable when it comes to optimizing your website. Again, we appreciate your review and we are here should you need anything else!

Cheers - Jordan from Lucky Orange

January 29, 2025

Really useful app for my business, great analysis and awesome customer service! Very pleased customer!

Sanderson Wine Consultancy
United Kingdom
8 days using the app
Lucky Orange LLC replied February 5, 2025

Thank you for your review! Our team is always here to help, and we are thrilled we were able to impress you with our support and technology. Please let us know if you need anything!

Cheers - Jordan from Lucky Orange