Lucky Orange Heatmaps & Replay

Lucky Orange Heatmaps & Replay

Reviews (902)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for understanding real visitor behavior and improving conversion rates. They highlight session recordings, live visitor view, heatmaps, scroll maps, and funnel/form analytics for spotting UX issues and guiding A/B tests and design changes. Many report significant conversion lifts after acting on insights. Merchants find setup easy, the interface intuitive, and support responsive and thorough, with helpful onboarding and guidance on tracking and analytics.

January 20, 2025

wow such a great tool. So much insights can't imagine developing or making updates to our shop with this tool.

Kerry Berry
United States
11 months using the app
Lucky Orange LLC replied January 24, 2025

Thank you for your review! There’s really nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. Thanks again for your review, and don't hesitate to reach out with any questions!

Cheers - Emilia from Lucky Orange

January 6, 2025

Great experience

ZAISHA
India
6 months using the app
Lucky Orange LLC replied January 9, 2025

It sounds like you’ve been able to dive right into the insights and find ways to improve your website. I love hearing how getting that firsthand look at what customers do and experience can make such a difference for your store. Thank you for the review, and don’t hesitate to reach out if I or my team can assist you in any way.

Cheers - Emilia from Lucky Orange

January 5, 2025

Excellent app for webpage analytics and insights

Old Young's
Australia
7 days using the app
Lucky Orange LLC replied January 9, 2025

Seeing exactly what your visitors and customers do and experience on your website can make all the difference in improving it and growing your business. Thanks for sharing the Lucky Orange love! We’re always here if you need anything!

Cheers - Emilia from Lucky Orange

January 2, 2025

Easy to use with great insight of customer CX.

DRIVEN | Performance Products
United States
7 days using the app
Lucky Orange LLC replied January 9, 2025

Thank you for your review and kind words! Understanding the pain points your customers are experiencing and being able to address them quickly is invaluable. Nothing feels better than finding ways to improve your customer experience. Thanks again for sharing the Lucky Orange love, and we’re always here if you need anything!

Cheers - Emilia from Lucky Orange

December 27, 2024

Amazing app verify useful for understand our customers behaviour/

À la mode maison
Canada
About 24 hours using the app
Lucky Orange LLC replied January 2, 2025

Thank you for your review! Getting that front-row experience to see how your customers use your website makes all the difference in growing your business. We wish you continued success, and don't hesitate to reach out if we can help you in any way!

Cheers - Emilia from Lucky Orange

December 16, 2024

Really nice and good for optimizing CRO

BoostOral
Malaysia
5 days using the app
Lucky Orange LLC replied December 20, 2024

There’s nothing quite like the feeling of seeing exactly what’s stopping more visitors from becoming customers. Instead of blindly trying to improve your website, you can isolate the issue and fix it. Thanks for your review, and don’t hesitate to reach out if you need anything!

Cheers - Jordan from Lucky Orange

December 11, 2024

The App helps me improve my Store so that my customers can have a better shopping experience.

Muuok
Switzerland
About 1 month using the app
Lucky Orange LLC replied December 13, 2024

Love to hear that you’ve been able to learn more about your visitors to optimize your store! When you can understand what’s preventing a positive customer experience, you can make real-time changes that result in happier customers and more sales. Thank you for your review, and don't hesitate to reach out should you need anything from our team. Happy tracking!

Cheers - Jordan from Lucky Orange

December 2, 2024

A must have app, with excellent customer support and help available

MILORA
United Kingdom
6 days using the app
Lucky Orange LLC replied December 6, 2024

Thanks for leaving us a review! We love when our users describe Lucky Orange as a "must-have app!" Nothing feels better than finding ways to enhance your customer experience. Thanks again for your review, and we're here if you need anything!

Cheers - Emilia from Lucky Orange

November 14, 2024

Using this app, I can stop guessing. Does what it says on the packet!

base bikes
Australia
7 days using the app
Lucky Orange LLC replied November 18, 2024

There’s nothing quite like the feeling when you see exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website, you can isolate the issue and fix it by using Lucky Orange to analyze visitor behavior. Thank you for your review, and don’t hesitate to reach out if you need anything!

Cheers - Justin from Lucky Orange

November 8, 2024

Had a great call with Emilia this morning. She was very sweet and helped me with integrating the software with my Shopify store. The process was seamless. Really a great start!

M&J Games, LLC
United States
6 months using the app
Lucky Orange LLC replied November 11, 2024

I'm so glad you enjoyed our call! Our free onboarding call is available to all users to help them get started on the right foot with Lucky Orange. Our team prioritized an effortless integration to bring you the visitor behavior insights you need to grow your website and business.

Thanks for your review, and we're just one email away if you need anything!

Cheers - Emilia from Lucky Orange