Lucky Orange Heatmaps & Replay

Lucky Orange Heatmaps & Replay

Reviews (901)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for understanding real visitor behavior and improving conversion rates. They highlight session recordings, live visitor view, heatmaps, scroll maps, and funnel/form analytics for spotting UX issues and guiding A/B tests and design changes. Many report significant conversion lifts after acting on insights. Merchants find setup easy, the interface intuitive, and support responsive and thorough, with helpful onboarding and guidance on tracking and analytics.

June 30, 2024

The app is excellent but I have not yet experienced it's full potential as I am just starting and there is no real traffic yet on the site. But I would like to continue with it going ahead.

Elegant Emulations
India
28 days using the app
Lucky Orange LLC replied July 1, 2024

These are words we love to hear! We strive to make all users describe Lucky Orange as "excellent!" As you spend more time in Lucky Orange, we would be happy to give you a free 15-minute tour of Lucky Orange to introduce you to our 20+ features, including our newest feature called Discovery. Simply reply to my last email referencing this review, and you'll be able to find the time that works best for your schedule. Thanks for your review, and don't hesitate to reach out if you need anything!

Cheers - Justin from Lucky Orange

June 28, 2024

Very good

Electric Melody Store
Vietnam
6 months using the app
Lucky Orange LLC replied July 1, 2024

Nothing feels better than finding ways that make your customer experience better than ever. Thank you for your review, and we’re always here should you need anything!

Cheers - Justin from Lucky Orange

June 13, 2024

Great App and Great Support. Thank you.

American Technology Products DBA Server Disk Drives
United States
Over 2 years using the app
Lucky Orange LLC replied June 17, 2024

Thanks for your review! We're thrilled to be able to impress you with our technology and customer service. Our team is here to support you and is just an email away. Happy tracking!

Cheers - Emilia from Lucky Orange

June 12, 2024

So far this app is working pretty well, but I’ve only used it on a site in development. Looking forward to seeing what it can do in live mode.

Studio Zoraya
United States
19 days using the app
Lucky Orange LLC replied June 14, 2024

Those are words we love to hear! Nothing feels better than finding ways that make your customer experience better than ever. We’re always here should you need anything!

Cheers - Justin from Lucky Orange

May 10, 2024

App is easy to use and offers a lot of services. It is like an all in one app. Very impressed! I recommend this app.

Cargoliner.com
United States
4 days using the app
Lucky Orange LLC replied May 13, 2024

Thank you so much for your kind works! We love when we can wow our users. Visitor behavior is invaluable when it comes to your Shopify store and making sure your visitors get the best experience possible. We appreciate your kind words, and please don't hesitate to reach out if you need anything. Thanks again!

Cheers - Emilia from Lucky Orange

May 9, 2024

Great Products and, and 10/10 for the custommer service !!

industrialautomationparts.com
Canada
4 months using the app
Lucky Orange LLC replied May 13, 2024

These are words we love to hear! We aim to impress our users with our technology and support, and it sounds like we were able to accomplish that! Can't wait to see how visitor behavior insights help you grow your website. Thanks for your review, and we're here if you need anything!

Cheers - Justin from Lucky Orange

May 7, 2024

Highly Recommend the app if you want to uplift your store's performance!

Keeprr
Australia
15 days using the app
Lucky Orange LLC replied May 10, 2024

Thanks for your review and recommendation! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving the customer experience and your conversions. Again, thank you for your review, and please reach out should you need anything!

Cheers - Emilia from Lucky Orange

April 22, 2024

We just launched a new website, and Lucky was sooo helpful in getting key analytics to set us up for success!

Medix 5.5
United States
6 days using the app
Lucky Orange LLC replied April 23, 2024

Good luck on your new website! Of course, you already have luck on your side when you have Lucky Orange! You have all of the visitor behavior at your fingertips to watch what your visitors are really doing and experiencing. We can't wait to see your store grow, and our team is cheering you on! Thanks for your review, and we're here if you need anything!

Cheers - Justin from Lucky Orange

April 19, 2024

The interface is really easy to use and yet deeply insightful!

Transcend
United States
7 days using the app
Lucky Orange LLC replied April 23, 2024

Thanks for your review! Love to hear that you've been enjoying our interface. We've always believed that visitor behavior should be easy to access and use. Happy tracking, and thanks again for your review! If you need anything, please don't hesitate to reach out!

Cheers - Jordan from Lucky Orange

April 15, 2024

I've been very impressed with the available analytics and UI of this app!

CarToCamp
United States
6 days using the app
Lucky Orange LLC replied April 17, 2024

We love to impress our users, what can we say? Thank you for sharing the Lucky Orange love. Seeing what your customers’ experience in real time can give you the insight you need to address their needs quickly and prevent any barriers to conversion. Thanks again for leaving us a review, and don't hesitate to reach out if you need anything.

Cheers - Emilia from Lucky Orange