Lucky Orange Heatmaps & Replay

Lucky Orange Heatmaps & Replay

Reviews (902)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for understanding real visitor behavior and improving conversion rates. They highlight session recordings, live visitor view, heatmaps, scroll maps, and funnel/form analytics for spotting UX issues and guiding A/B tests and design changes. Many report significant conversion lifts after acting on insights. Merchants find setup easy, the interface intuitive, and support responsive and thorough, with helpful onboarding and guidance on tracking and analytics.

February 19, 2024

Great app so far and it is very intuitive!

CALLIXE
United States
5 days using the app
Lucky Orange LLC replied February 23, 2024

Thrilled to hear how Lucky Orange has made a positive impact across your website! Being able to understand your visitors is invaluable. Thank you for this five-star review! We’re here if you need anything else.

Cheers - Justin from Lucky Orange

February 14, 2024

great!

Aero-Swing
United States
12 days using the app
Lucky Orange LLC replied February 19, 2024

We love when our users call us "great!" It's always amazing what visitor behavior you can see when you use Lucky Orange. Thanks for your review, and we're here if you need anything!

Cheers - Emilia from Lucky Orange

February 5, 2024

Great insight into customer behavior.

My Site Plan
United States
Almost 3 years using the app
Lucky Orange LLC replied February 8, 2024

Thank you for your review! Diving into visitor behavior to identify ways to improve your Shopify store is invaluable to growing your business. Thanks again for your review, and we're here if you need anything. Happy tracking!

Cheers - Emilia from Lucky Orange

January 5, 2024

I’m so exciting to get the data from my website and found Lucky Orange to be amazing from the first meeting! Thank you

Limeberry Designs
United States
5 days using the app
Lucky Orange LLC replied January 9, 2024

Diving into visitor behavior to identify ways to improve your website is invaluable to growing your business. We appreciate your review and are here if you need anything! Happy tracking!

Cheers- Emilia from Lucky Orange

December 19, 2023

So far so good - I just downloaded this today and already have some great information !

Push N'Grow
United States
About 3 hours using the app
Lucky Orange LLC replied December 21, 2023

Great to hear! We're excited to see how visitor behavior helps you improve your Shopify store and increase sales! Let us know if you have any questions, and here's to a great 2024!

Cheers - Bradley from Lucky Orange

December 18, 2023

Such a great tool to experience the power of real-time data and seamless customer interaction. Its user-friendly interface makes navigation a breeze, ensuring a smooth and efficient user experience. Looking forward to continue using and browsing this tool.

Terijon.com
United States
About 1 year using the app
Lucky Orange LLC replied December 20, 2023

It sounds like you’ve been able to dive right into the insights and find ways to improve your website. Love to hear that Lucky Orange insights gave you that front row experience to show you how visitors use your website. Thank you for your kind words, and please don’t hesitate to reach out if we can be of service in any way!

Cheers - Emilia from Lucky Orange

November 27, 2023

Great customer support & analytics.

Ungoverned
Australia
18 days using the app
Lucky Orange LLC replied December 4, 2023

We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Thanks for this review! Always here if you need anything from our team.

Cheers - Emilia from Lucky Orange

November 22, 2023

Very helpful demo call! Can't wait to use the app more!

Susosu Water
United States
3 months using the app
Lucky Orange LLC replied December 4, 2023

These are words that we love to hear! The more you learn about your visitors and what they experience, the more you can spot those conversion potholes and address them before they cost you more sales. We appreciate the time you took to write this review and share the Lucky Orange love. We're here if you have any questions!

Cheers - Emilia from Lucky Orange

November 22, 2023

I have been addicted to this app! Reveals a lot of insight, incredible :)

Diane Hill
United Kingdom
5 days using the app
Lucky Orange LLC replied December 4, 2023

Thanks for your review! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving the customer experience and your conversions. Please reach out should we be able to provide any further assistance. Happy tracking!

Cheers - Emilia from Lucky Orange

November 19, 2023

So far so good. I haven't been using the app very long but my onboarding call was really helpful and promising! I look forward to seeing how this app can help my team understand customer behavior even more!

Golden Chic®
United States
6 days using the app
Lucky Orange LLC replied December 4, 2023

We’re so happy that we’ve been able to impress you with our technology, onboarding and customer support and are thrilled to be part of your journey. Our team loves to help our customers get as much as they can from Lucky Orange, and our 15-minute call is a great way to accomplish it. Plus it’s always great to connect with our customers. :-) Thank you for your review! Don’t hesitate to reach out if you need anything.

Cheers - Emilia from Lucky Orange