Lucky Orange Heatmaps & Replay

Lucky Orange Heatmaps & Replay

Reviews (902)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for understanding real visitor behavior and improving conversion rates. They highlight session recordings, live visitor view, heatmaps, scroll maps, and funnel/form analytics for spotting UX issues and guiding A/B tests and design changes. Many report significant conversion lifts after acting on insights. Merchants find setup easy, the interface intuitive, and support responsive and thorough, with helpful onboarding and guidance on tracking and analytics.

April 15, 2024

I've been very impressed with the available analytics and UI of this app!

CarToCamp
United States
6 days using the app
Lucky Orange LLC replied April 17, 2024

We love to impress our users, what can we say? Thank you for sharing the Lucky Orange love. Seeing what your customers’ experience in real time can give you the insight you need to address their needs quickly and prevent any barriers to conversion. Thanks again for leaving us a review, and don't hesitate to reach out if you need anything.

Cheers - Emilia from Lucky Orange

April 3, 2024

Great app

EZ Tech Life
Greece
8 days using the app
Lucky Orange LLC replied April 8, 2024

Thrilled to hear how Lucky Orange has made a positive impact across your website! Being able to understand your visitors is invaluable. Thank you for this reivew! We’re here if you need anything else.

Cheers - Justin from Lucky Orange

April 2, 2024

Very useful app, it really helped me improve my store

Goldside Jewelry
Belgium
5 days using the app
Lucky Orange LLC replied April 8, 2024

Thank you so much for this glowing review! There’s really nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. We’re thrilled to be part of your journey and wish you continued success.

Cheers - Emilia from Lucky Orange

March 28, 2024

This is the best app for monitoring I've used until now

Alchemy The Label
Romania
2 days using the app
Lucky Orange LLC replied March 30, 2024

Being able to see firsthand how customers spend time on your website can make a huge difference for your website and customer experience. I’m here if you have any questions! Thanks for spreading the Lucky Orange love!

Cheers - Emilia from Lucky Orange

March 19, 2024

Super helpful and efficient. To the point, and solution offered promptly. Very impressed.

Audrey Hamilton Apparel
Ireland
40 minutes using the app
Lucky Orange LLC replied March 20, 2024

Thank you so much for this glowing review! There’s really nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. We’re thrilled to be part of your journey and wish you continued success.

Cheers - Emilia from Lucky Orange

March 19, 2024

With the intuitive interface and powerful features of this app, we've gained invaluable insights into user behavior and site performance. From heatmaps to live visitor recordings, this app offers everything we need to optimize conversions and enhance the overall shopping experience. Highly recommended.

Mitchell Brands Europe
Ireland
6 days using the app
Lucky Orange LLC replied March 20, 2024

It sounds like you’ve been able to dive right into the insights and find ways to improve your website. Love to hear how getting that first-hand look at what customers do and experience can make such a difference for your store. Thank you for the review and recommendation! Don’t hesitate to reach out should I or my team be able to assist you in any way.

Cheers - Emilia from Lucky Orange

March 12, 2024

Great insight to the business from a customer point of view. Functions well

Nestor Avenue
Australia
8 days using the app
Lucky Orange LLC replied March 14, 2024

Thanks for your review! We’re thrilled to hear that you are enjoying using Lucky Orange on your website. We feel “Lucky” to be a part of your website analytics journey. 😉

Cheers – Emilia from Lucky Orange

March 3, 2024

Invaluable tool to understand customer behaviour.

Kelly Kettle Australia
Australia
4 months using the app
Lucky Orange LLC replied March 6, 2024

We love when our users describe us as "invaluable." Seeing exactly what your visitors and customers do and experience on your website can make all the difference in improving your website and growing your business. Thanks for sharing the Lucky Orange love! We’re always here should you need anything!

Cheers - Emilia from Lucky Orange

March 3, 2024

A very helpful app with useful insights, and exceptional customer service!

Schaf Skincare
Canada
22 days using the app
Lucky Orange LLC replied March 6, 2024

Thank you for your review! It sounds like you've been able to dive right into Lucky Orange visitor behavior and find ways to improve your website. Being able to understand your visitors is invaluable. Thanks again for this five-star review and the kinds words about our support. We’re here if you need anything else!

Cheers - Emilia from Lucky Orange

February 19, 2024

love it

Ella Creations Jewelry
United States
2 minutes using the app
Lucky Orange LLC replied February 23, 2024

Nothing feels better than finding ways that make your customer experience better than ever. Thank you for your review, and we’re always here should you need anything!

Cheers - Emilia from Lucky Orange