Lucky Orange Heatmaps & Replay
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Reviews (902)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app for understanding real visitor behavior and improving conversion rates. They highlight session recordings, live visitor view, heatmaps, scroll maps, and funnel/form analytics for spotting UX issues and guiding A/B tests and design changes. Many report significant conversion lifts after acting on insights. Merchants find setup easy, the interface intuitive, and support responsive and thorough, with helpful onboarding and guidance on tracking and analytics.
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Very good
There’s nothing quite like the feeling when you see exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website, you can isolate the issue and fix it before it costs more conversions. Thanks for your review and don’t hesitate to reach out if you need anything!
Cheers - Jordan from Lucky Orange
it works perfectly, I love it
Seeing exactly what your visitors and customers do and experience on your website with Lucky Orange can make all the difference in improving your website and growing your business. We are glad to be a part of your website's journey and look forward to continuing to work with you! Thanks for your review, and we're here if you need anything!
Cheers - Emilia from Lucky Orange
Aplicativo bom, funciona bem!
Obrigado por compartilhar o amor pela Lucky Orange!
- Kelsey da Lucky Orange
It is a great app for checking how customers interacting with our shop.
Thanks for your review! We're thrilled that you are enjoying the app and finding it valuable. Features like session recordings and heatmaps are wonderful tools that provide valuable insights into what the visitors on your site are doing and what they want from your site.
Cheers – Emilia from Lucky Orange
わかりやすい
ありがとう! - Emilia from Lucky Orange
I've been using Lucky Orange's heatmap plugin for some time now, and I must say it's been a game-changer for optimizing my website. The level of insight it provides is simply unparalleled. Being able to visually see where visitors are clicking, moving, and even where they're dropping off has helped me make data-driven decisions to enhance the user experience.
The heatmap feature is incredibly user-friendly, and the real-time data it offers allows me to make quick adjustments to my website's layout and content. It's also great for A/B testing, as I can see the impact of changes almost instantly.
Additionally, the detailed reports and filters make it easy to drill down into specific pages and segments, giving me a comprehensive view of user behavior. The fact that Lucky Orange also offers session recordings and live chat functionality within the same platform is a huge plus.
All in all, Lucky Orange's heatmap plugin has been a valuable addition to my web optimization toolkit, and I highly recommend it to anyone looking to improve their website's performance and user experience.
Thank you so much for your thoughtful review! We're thrilled to hear that our heatmaps has been a game-changer for optimizing your website. Visitor behavior truly can make all the difference when it comes to improving user experience. We're also happy to hear that our additional features like session recordings and live chat have been beneficial. Thank you for recommending Lucky Orange's heatmap, and please don't hesitate to reach out if you need any further assistance. Happy tracking!
Cheers - Emilia from Lucky Orange
Application with a fairly functional interface
Thank you for your feedback on our interface. We strive to keep it functional and user-friendly. Let us know if there's anything else we can assist with!
Cheers - Emilia from Lucky Orange
It's buggy AF, logs me out and doesn't let me log in back again (dont recognize pswd) so i reset psw and nothing... open a new account with new email and it works until it logs me out, then the whole process repeats... i already used 4 emails
Thank you for sharing your feedback. We understand your frustration regarding the issues you've experienced.
We’ve investigated the matter and can see that data is currently flowing into one of the accounts you set up. Our records indicate that visitor data, session recordings, and heatmaps are all active and functioning within this account.
We can also see that you've created a new account every time you've hit the limit of tracked sessions.. This not only causes technical issues with Shopify and is likely the source of your login issues, but it is also against our Lucky Orange terms of service.
While we believe this is what is causing the issue, when you respond to the emails we have sent or message us directly at support@luckyorange.com, we can further troubleshoot this with you and make sure we find the right plan and set up for you moving forward.
Regards - Bradley from Lucky Orange
weird app, the app never loads, coudn't access it, page white, on shopify customer events says it's tracking events, never configured anything
Thank you for your feedback. We hold our tools to a very high standard of accuracy, and we're sorry to hear your experience didn't reflect that.
We want to investigate this immediately, but we need a bit more context. Please reach out to us at support@luckyorange.com or reply to our latest email with any examples of the issues you've encountered so our team can get to work fixing this for you.
We look forward to hearing from you and helping resolve this as soon as possible.
Regards - Will from Lucky Orange
There is no free plan. A soon as you add the app it makes you sign up for the subscription.
Thank you for sharing your feedback. We’re sorry for any confusion regarding our trial process. We want to clarify that we do offer a permanent free plan.
Our 7-day trial is designed to give you full access to our premium features risk-free. Before the 7 days end, you have the total flexibility to choose a paid tier, downgrade to our free plan, or cancel entirely. You are never charged during the trial period itself.
We’d love to make this right. Please check the email we sent on January 22nd; we’re happy to reset your trial so you can enjoy the full experience and ensure your account is moved to the free plan afterward.
Regards - Bradley from Lucky Orange
