Lucky Orange Heatmaps & Replay

Lucky Orange Heatmaps & Replay

Reviews (902)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for understanding real visitor behavior and improving conversion rates. They highlight session recordings, live visitor view, heatmaps, scroll maps, and funnel/form analytics for spotting UX issues and guiding A/B tests and design changes. Many report significant conversion lifts after acting on insights. Merchants find setup easy, the interface intuitive, and support responsive and thorough, with helpful onboarding and guidance on tracking and analytics.

October 6, 2024

This app for Shopify.com has been excellent and insightful! I can see the most visited pages and watch videos of what each one does. Highly recommended

Custom Crafting Alliance
United States
3 days using the app
Lucky Orange LLC replied October 7, 2024

It sounds like you’ve been able to dive right into the insights and find ways to improve your website. Love to hear how getting that first-hand look at what customers do and experience can make such a difference for your store. Thank you for the review and don’t hesitate to reach out should I or my team be able to assist you in any way.

Cheers - Emilia from Lucky Orange

September 15, 2024

The team is super helpful. The software is pretty amazing. Worth it, for sure!

Country Life Natural Foods
United States
6 days using the app
Lucky Orange LLC replied September 18, 2024

Thanks for your review! We're thrilled to be able to impress you with our customer service and app. "Pretty amazing" is a phase we love to see our customers use when describing Lucky Orange. Thanks again for your review, and we're here if you need anything. Happy tracking!

Cheers - Justin from Lucky Orange

July 30, 2023

This is a very interesting app as it allows me to see things that I otherwise would not be able to see and make adjustments accordingly. The help team was generous enough to go on a 1 hour FREE zoom call to show me how everything works. I highly recommend Lucky Orange!

Peters Korner
Canada
6 days using the app
Lucky Orange LLC replied August 8, 2023

Nothing feels better than finding ways that make your customer experience better than ever. Thank you for such a glowing review and recommendation! We’ve passed it along to our support and development teams to share the love. We’re always here should you need anything!

Cheers - Jordan from Lucky Orange

Edited January 13, 2017

Love the app and the real-time engagement! www.bostlures.com

Bostlures
United States
3 months using the app
October 16, 2017

App works great, live chat works great, excellent support! Highly recommend.

Ejuicedb
United States
1 day using the app
October 16, 2017

Tech support helps me setting up everything in Shopify and it works great now!

Petroverusa
United States
About 1 month using the app
February 24, 2021

Very useful app to track your purchases and website visitors. Amazing tool. Love it. Customer support is very good

Essancia
India
7 days using the app
Lucky Orange LLC replied February 26, 2021

We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Thanks for this five-star review! Always here if you need anything from our team.

Cheers - Jordan from Lucky Orange

October 24, 2022

support helped me and answered questions in a few minutes. very helpful and i highly recommend giving this ap a shot

Blue Ridge Thread Company
United States
21 minutes using the app
Lucky Orange LLC replied October 25, 2022

Thank you for your five-star review! So glad our team was able to answer your questions. Please don't hesitate to reach out if there's anything else we can help you with.

Cheers - Bradley from Lucky Orange

February 15, 2023

www.geekaybikes.com using in India. Loved the app and the support. Provides all essential insights to grow your business

Geekay Bikes
India
4 minutes using the app
Lucky Orange LLC replied February 17, 2023

Thank you for the five-star review! Glad to hear that you're using it to discover valuable insights about your website visitor's behavior.

Cheers - Bradley from Lucky Orange

November 2, 2015

Very useful for beginning companies to track customers throughout the country.
Allows for insights and live tracking.

Thanks

Everest Parts Supplies
United States
9 months using the app