Lucky Orange Heatmaps & Replay

Lucky Orange Heatmaps & Replay

Reviews (901)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for understanding real visitor behavior and improving conversion rates. They highlight session recordings, live visitor view, heatmaps, scroll maps, and funnel/form analytics for spotting UX issues and guiding A/B tests and design changes. Many report significant conversion lifts after acting on insights. Merchants find setup easy, the interface intuitive, and support responsive and thorough, with helpful onboarding and guidance on tracking and analytics.

May 4, 2023

Best app in the Shopify store, will let you know how to improve your store, products, descriptions, etc

VELA AUTO
United States
About 19 hours using the app
Lucky Orange LLC replied May 11, 2023

WOW! It’s an honor to be considered the best app in the Shopify app marketplace! Thank you for your kind words! Our goal is to provide valuable insights and guidance for improving your store, products, and descriptions. We're dedicated to helping you succeed in your e-commerce journey.

Cheers - Kelsey from Lucky Orange

May 9, 2017

Does what it says. They are adding new features all the time. Great support and easy to use interface.

Cloth Diaper Kids
Canada
9 months using the app
April 24, 2023

This is a great app. So far the experience has been great. Customer service is responsive. Definitely recommend!

Sweetly Rose
United States
3 months using the app
Lucky Orange LLC replied May 1, 2023

We’re so glad that we were able to impress you with our technology and customer support. Thanks for your review and passed along your review to my colleague Justin to share your kind words. Don't hesitate to reach out with any questions. Happy tracking!

Cheers - Emilia from Lucky Orange

August 3, 2017

It's taken us a bit to understand all that it does. Still learning actually but what we have learned from it has been super valuable.

Okie Dokie Co
Canada
July 9, 2020

Great app! Good features that help me learn exactly what customers are doing on my store. There is even a live view, which is my personal favorite!

Longmire Clothing Company
United States
12 months using the app
Lucky Orange LLC replied July 9, 2020

Love to hear how Lucky Orange has made a positive impact across your website! Being able to understand your customers to make improvements that clear up navigation pain points and create a better experience is extremely rewarding. Thank you for this five-star review, and we’re here if you need anything else!

Cheers - Bradley from Lucky Orange

June 6, 2017

Awesome app! Not only can you glean great insights from session recordings, but it comes with heatmaps and click maps. Recommend for any and every store.

Myofficebites
United States
4 months using the app
December 6, 2022

Lucky Orange has been a tremendous help, in helping me build my stores Brand. Being able to see what your customers' needs are, has been a great success for me.

Legendary
United States
3 months using the app
Lucky Orange LLC replied December 7, 2022

So glad our product has helped your business grow! Understanding why your website visitors do what they do can help you optimize your conversion rate. Please don't hesitate to reach out if there's anything we can help you with!

Cheers - Bradley from Lucky Orange

Edited February 26, 2022

This app is great... when it works, it can be buggy and a lot of the times and sometimes doesn't track certain visitors seemingly randomly. Otherwise a useful tool.

MoshimoDesign
United States
21 days using the app
Lucky Orange LLC replied February 28, 2022

Thank you for taking the time to leave a review. We appreciate your business and would like to connect with you to resolve your tracking issue. At your earliest convenience, please email us at support@luckyorange.com to get the conversation started. I look forward to hearing from you soon.

Cheers - Bradley from Lucky Orange

April 16, 2020

You absolutely must try this app. More than just recordings - expert business intelligence. Well worth the price, yet there's so much more available under the hood.

MTL Art Shop
Canada
6 days using the app
Lucky Orange LLC replied April 17, 2020

We’re glad you’ve been able to use our insights into visitor behavior to make a positive impact across your website and business. Love to see how this insight from Lucky Orange helped you grow your business. We appreciate your review and happy tracking!

Cheers - Justin from Lucky Orange

Edited November 26, 2020

The best App for customer recordings. Gives precise information and never misses out on anything. The heatmaps are super awesome too. I would highly recommend this App

Indri Zest
United States
13 days using the app
Lucky Orange LLC replied November 27, 2020

Seeing exactly what your visitors and customers do and experience on your website through session recordings and heatmaps can make all the difference in improving your website and growing your business. We are glad to be a part of your website's journey and look forward to continuing to work with you! Thanks for your review and recommendation, and happy tracking!

Cheers - Jordan from Lucky Orange