Reviews (288)

Overall rating
4.2
Counts per rating level
  • 70% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app easy to set up and use, even without technical experience, and effective for collecting emails and growing lists. Many use it for newsletters, abandoned cart emails, and campaigns that boost sales and exposure. Integration with email tools is described as seamless, templates as clean and customizable, and reporting and scheduling as useful. Merchants frequently praise reliable performance, responsive support, and strong value, even on free plans.

June 23, 2017

Really poor. Essentially 25 dollars a month for anything except an embedded form I could do through Mailchimp form integration.

Melissa Scoppa
United States
16 minutes using the app
August 6, 2020

Since starting my business several people have recommended MailChimp/MailMunch. Im preparing for a huge launch I paid money for the app and it does not perform. Customer Service is non existent....very disapointed

Its Untamed Beauty
United States
3 months using the app
Mailmunch replied August 6, 2020

We apologise for the inconvenience. A reply to your support query regarding this issue was just sent. Can you please respond to that email so we can have this issue resolved for you.

August 18, 2017

Please help me to log in ! i'v been trying to contact you everywhere and there is no reply. I can not reach to my data

Uy Studio
Germany
6 months using the app
March 16, 2021

Was unable to integrate MailMunch Pop-up with a newer download of Shopify. Apparently Mailchimp and Shopify are no longer friends.

DiscoverEnso
United States
About 1 hour using the app
Mailmunch replied May 11, 2021

Hi DisoverEnso, That is correct. Mailchimp no longer has its app available for the Shopify platform. Mailchimp forms by Mailmunch Shopify app helps you bridge this gap. If you have any queries or face an issues, please free to reach out to us through your Mailmunch account.

February 1, 2021

The app continues to suspend our ability to broadcast an email without reason and not seamlessly synch email subscribers from Shopify. Customer is not readily available on chat as stated to resolve issue either.

Triple Nikel
United States
3 months using the app
Mailmunch replied March 10, 2021

Hi Triple Nikel, Apologies for the inconvenience. It is our understanding that the issue you were facing has been resolved over live chat with one of our agents. If that is not the case, please feel free to reach out to us at "support@mailmunch.co" or by starting a new chat session through your Mailmunch account.

September 4, 2019

DO NOT INSTALL IT! Not a free app, It's not easy to edit an email. And the most important thing is you can't delete all the subscribers by yourself. Then you need to find admin to settle this, you will find they will only answer you the first email! I sent another 2 emails. No one replies you at all! You can only detele one at once. How disgusting app!

Amoretu
Germany
7 days using the app
Mailmunch replied September 5, 2019

Hi Amoretu, Extremely sorry for the inconvenience. Your request regarding subscribers deletion has been completed. subscribers management features are currently being worked on and will be added soon.

We have free variants available for all our features with the exception of Broadcast campaign.

December 4, 2016

Great way to get subscribers

Droolees
United States
19 minutes using the app
March 20, 2017

Must have App for any website!

Ps Cricket Sports
Australia
9 minutes using the app
February 7, 2017

so amazing. so glad i found this

The Natural Root
United States
8 minutes using the app
October 13, 2016

Great and easy to use and customise

Cloud Nine Marshmallows
United Kingdom
40 minutes using the app