Mailchimp Email SMS Marketing

Great app and even better support. I ran into an issue while setting up the Mailchimp integration with Shopify and Lance was extremely helpful with troubleshooting. He took the time to understand what was going on, walked me through the issue, and helped get everything sorted out quickly.

Really appreciate the responsive and knowledgeable support. Thanks again, Lance!

Mary helped me work out a few bugs in our connection with shopify and Mailchimp. We had a theme update back in May and lost the SMS connection and needed to reconnect all of our cusotmers. She even went the extra mile to sync customer data on her end to make sure all the data went through on both sides so we can capture all the new customers we have obtained from the last big trades shows we did in June and July. She had excellent cusotmer service while I had other questions about the other services that Mailchimp has to offer and I plan to message them again to get the additional features added during business hours when I have more time. GREAT Job and always happy to work with Mailchimp team as they are always so helpful to fix issues.

I had an excellent experience with the Mailchimp app support team through Shopify. David went above and beyond to help me troubleshoot a syncing error that had been causing issues. He was patient, knowledgeable, and took the time to walk me through the problem until we found a solution. His expertise and guidance made the entire process much less stressful.

What really stood out was that David also took the time to ask for my feedback and whether there were any updates or improvements I'd like to see in the app. That showed me the team genuinely cares about listening to customers and continuously improving the user experience.

When our chat was unexpectedly disconnected, Mary quickly stepped in and reconnected us so we could continue without missing a beat. I really appreciated the seamless support and teamwork.

Thank you, David and Mary, for the outstanding customer service. It's reassuring to know there's such a dedicated team behind the Mailchimp app that truly values its customers and is committed to making the experience even better.

Mary provided excellent customer service and helped me resolve an issue I was experiencing with the integration between Mailchimp and Shopify.

Chat today with LANCE was very helpful.
LANCE was knowlegable and patient. Solved my issues.

Sean is really good at the customer service

Mary was very knowledgable and helpful

The fastest customer service I have ever experienced! Thanks a lot!

Mailchimp has worked well with integrating into Shopify! Sher was especially helpful in setting up a new automated campaign.

I have been having issues with my integration with shopify and all of my automations stopped working. I received the most supportive assistance by the online support agent JEAN. They were beyond patient and very understanding that i am not a Mailchimp expert...Jean literally held my hand through this very tedious and difficult process. Jean also worked with the back end team to resolve the complicated issues i was experiencing to come to a resolution. The Best support experience i have had to date!