Reviews (148)

Overall rating
4.5
Counts per rating level
  • 77% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as very easy to set up, even for non‑technical merchants, and a natural fit with Shopify. Many report rapid list growth and added revenue from effective, customizable popups and forms. Integrations with Shopify, Mailchimp, AWeber, and others are praised as reliable. The free plan is seen as strong value for small shops, and support is frequently described as responsive and hands‑on.

December 9, 2020

dont ask for a review before i have had the chance to use the product. i dont know why apps do this, being pestered to leave a review within minutes of registering is not going to get you very good ratings.

SyrahKai
Canada
About 2 hours using the app
Mailmunch replied December 10, 2020

Hi SyrahKai, We apologize for any inconvenience you had to face. I have relayed your feedback to our development team and we will definitely look into this. If you face any issues at all or require any assistance, please reach out to us through your Mailmunch account.

Edited December 29, 2020

Really great service to help build your email list! It has allowed me to retain the information of all the visitors to my website! Also excellent customer service! Was readily available during weekday hours.

Jamin Fitness
United States
9 months using the app
April 20, 2021

I use this app to help with sign ups and it is great and easy platform. It helps with organizing campaigns and events for a great way to connect with the target audience longterm. I highly recommend this app.

MOLIAE Beauty
United States
About 2 months using the app
Mailmunch replied May 11, 2021

Hi MOLIAE Beauty, We appreciate the nice review you've left us. If you require any assistance or have any queries, please feel free to reach out to us through your Mailmunch account by using the live chat option or by emailing us at "support@mailmunch.com"

April 26, 2017

This app is exactly what I was looking for very easy to install onto my site very user-friendly I just installed it yesterday so I don't know how many email signups it will generate, I will give an update in about a month

Sistahgirl
United States
About 13 hours using the app
June 2, 2019

I did a quick newsletter pop up with MailMunch. It is super easy, don't need to know anything. Am building my list there, could also link it with e.g. MailChimp. It's free, but I think I'll upgrade to have a cooler design.

Marschmellow
Germany
30 minutes using the app
Mailmunch replied July 18, 2019

Thanks so much for your nice review. Please let us know if there is anything you need.

Please check out our knowledge base for support article on different features offered by MailMunch for Shopify and Mailchimp.

https://help.mailmunch.com/hc/en-us

June 26, 2020

This app is really easy to use and customize. There are a fair amount of customization options even with the free account. It does exactly what I need it to. I am really enjoying it so far and will likely upgrade as my business grows.

Hacienda
Canada
1 day using the app
Mailmunch replied July 10, 2020

We appreciate the nice review you have left us. If you have any questions, please feel free to reach out to us through your MailMunch account.

July 1, 2019

Every time I try to import the customer list from Shopify, I keep getting this error, "Invalild according to policy: policy condition failed", like really? All I did was use the exported file form shopify and uploaded, why is this such an issue?

Xavier Foley
United States
42 minutes using the app
Mailmunch replied July 11, 2019

Hi Xavier, Extremely sorry for the inconvenience. A reply to yur support request regarding this issue was sent but I did not hear. Can you please provide the CSV file in a support request so I can try and reproduce this issue on my end.

August 26, 2019

So far so good! We have changed email capture apps quite a few times, mostly to avoid exorbitant charges when all we needed is a top banner for email capture (to Mailchimp). VERY easy to set up, done in 10 mins. Hope it lives up to first impressions!

adelaidehillsyarnco
Australia
11 minutes using the app
Mailmunch replied September 5, 2019

We appreciate the nice you review you have left us. If you require any assistance please let us know.

August 10, 2021

Great app with a lot of built in editing power and customizable CSS — but what truly gives this 5 stars is the OUTSTANDING customer service! Their chat function is great and they are willing to make many of the needed updates on your behalf, CSS included!

NickeyKehoe
United States
2 months using the app
Mailmunch replied August 23, 2021

Hi NickeyKehoe, We appreciate the nice review you've left us. If you require any assistance or have any queries, please feel free to reach out to us through your Mailmunch account by using the live chat option or by emailing us at "support@mailmunch.com"

April 20, 2019

I just switched from a different popover app to MailMunch specifically because it will let me apply Infusionsoft tags to email leads without having to pay an exorbitant amount of money for the privilege. Thanks for making the exact functionality I wanted, guys!

Sharptooth Snail
United States
24 minutes using the app