Reviews (162)

Overall rating
4.2
Counts per rating level
  • 78% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app as a robust all‑in‑one loyalty, email, and SMS solution that replaces multiple tools and boosts repeat purchases and revenue. They highlight effective automations, strong POS and multi‑location support, and flexible customization for on‑brand rewards and emails. The loyalty program, unique coupon codes, and segmentation are praised, as are smooth migrations, reliable performance, and responsive support that frequently adds requested features.

July 22, 2024

Very useful and very easy to use!

micahsboutique
United States
Over 1 year using the app
September 16, 2023

Email, Loyalty Rewards & SMS Marketing all in one! Great Customer service! I highly recommend Marsello!

Jimberly's Boutique
United States
Almost 6 years using the app
Edited May 2, 2024

Marsello is the perfect loyalty points & rewards app!

Atlas Preservation
United States
About 6 years using the app
December 13, 2022

We love the loyalty program at Marsello. In any case the customer service is helpful and very quick. They are very professional!
Hopefully they will not stop at developing and will continue at their great job!
Congrats!

Magenta Shop Slovakia
Slovakia
9 months using the app
Marsello replied December 13, 2022

Thank you for the review!

September 22, 2022

J'utilise Marsello depuis plusieurs années déjà! J'adore tous les ajouts de nouvelles fonctionnalités, les sessions d'information personnalisées, l'écoute des commentaires. Vraiment de multiples possibilités de marketing pour tout faire à l'interne.

Boutique Planète Bébé
Canada
About 5 years using the app
Marsello replied September 22, 2022

Thank you for the review!

December 4, 2018

love this app especially since it is free. They have been super helpful on fixing features and helping so 10/10

Boneyard Barbering
United States
14 days using the app
September 27, 2018

Very good app for marketing, user friendly and must have app for all online stores. Thank you for giving free 250 active customers.

Pakuranga Pharmacy
New Zealand
24 minutes using the app
September 29, 2018

very good app which automate everything and it is free! and you can increase the number of active customers if you do the suggested options.

الغذاء الحيوي
Saudi Arabia
4 days using the app
January 24, 2020

I use marsello to engage with new and continuing customers on my site and it has helped immensely with efficiency and growth. A great asset.

NCMPRBL
United States
3 months using the app
November 8, 2018

Excellent app. Great customer service. Very easy to use both for me and my customers. Will recommend it to anyone seeking a loyalty program.

Avon@Obabi
Nigeria
About 2 months using the app