Reviews (162)

Overall rating
4.2
Counts per rating level
  • 78% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app as a robust all‑in‑one loyalty, email, and SMS solution that replaces multiple tools and boosts repeat purchases and revenue. They highlight effective automations, strong POS and multi‑location support, and flexible customization for on‑brand rewards and emails. The loyalty program, unique coupon codes, and segmentation are praised, as are smooth migrations, reliable performance, and responsive support that frequently adds requested features.

November 8, 2018

Excellent app. Great customer service. Very easy to use both for me and my customers. Will recommend it to anyone seeking a loyalty program.

Avon@Obabi
Nigeria
About 2 months using the app
May 16, 2022

This app has been great for us and has helped us launch a wonderful points system. The added bonus of having the option of email and sms is wonderful!

OC Beauty Co.
Canada
5 days using the app
Marsello replied May 16, 2022

Thank you so much for the review! From Marsello 💫

August 31, 2017

Love it! Trying out the free version and as we go we will upgrade it for this brings a lot of value to your store and creating a steady base with customers.

Yosmo
Netherlands
3 days using the app
October 10, 2017

5 stars for the ease of setting it up! Now my fingers are crossed for getting customers going!! Thanks for making this accessible and affordable for new businesses!

Emoriejordon
United States
36 minutes using the app
October 29, 2018

We have been using this app for a few months to manage our rewards program and send out emails for abandoned carts and lapsed customers. So far it has worked really well. The emails looks great as you can edit them to look and say what you want.

Machines Plus
Australia
4 months using the app
September 22, 2021

They have top notch customer service and always get back to me promptly if an issue or question arises. I like the emails they send to help me convert abandoned carts and they just offer a lot of tools to keep me from getting 3 different apps to do what this one app does.

Oji Amorè
United States
4 months using the app
Marsello replied September 22, 2021

Thank you so much for the awesome feedback! It’s our mission to have all your marketing needs in one place so we’re delighted that we’ve been able to help you accomplish that. I’ll make sure to pass your kind words on to the team. All the best!

September 6, 2017

Best customer support. Best app for the price. Everything is just amazing. Nothing to point fingers on here. We asked for some extra features and got them a few weeks after, even when they had to coded first. We are more than pleased by Collect's performance, stability and most of all support! Keep up the great work!

Paragraffen2017
Denmark
About 2 months using the app
February 8, 2018

Well worth a try. The support has been the best I have experienced. Their staff offered a free review of my rewards program and offered constructive suggestions to make improvements.

I experimented with two other loyalty programs, but this Beauty was the winner for me. I look forward to upgrading to enhance my design and add product review rewards.

Nujava
United States
9 days using the app
April 11, 2018

Great app and easy to use. Excellent customer service.

Sheena Kalmakova
Canada
About 2 months using the app
March 24, 2019

Love how it works. I have the free version and there are so many great ways to use it even at zero cost. Highly recommend!

ThreadzNTails
Canada
About 1 month using the app
Marsello replied March 30, 2019

Thanks so much for your review! This is a great boost for the team 😊