Reviews (162)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app as a robust all‑in‑one loyalty, email, and SMS solution that replaces multiple tools and boosts repeat purchases and revenue. They highlight effective automations, strong POS and multi‑location support, and flexible customization for on‑brand rewards and emails. The loyalty program, unique coupon codes, and segmentation are praised, as are smooth migrations, reliable performance, and responsive support that frequently adds requested features.
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For us Marsello was a game changer, we have been using it for over a year. We started with email marketing and now moved on to loyalty programme and several automations, its amazing! their support team is quick and super efficient.
Thank you so much for this review! 😇
Extraordinary service today from Mark Compahinay. What was turning into a brain drain my end, Mark provided prompt clarity and accurate details to sort out the issue. Exceptional service and very grateful..
Andrea | True Store.
The app itself is good an easy to use. A little on the $$$ side.... but we probably don't use enough of its features to get the true value. The rewards system is really good - and the automations keep life simple. Customer service is A+
Thank you so much for the great review! It's awesome to see that you're finding the app easy to use. Please don't hesitate to reach out if you have any questions about enabling other features too. From the Marsello team :)
Installs easily, simple to customise and seems to work well. We have had a good response so far. This loyalty app is also the most fairly priced and best value for money out of the ones we have tried. All good!
www.lansdowncountry.co.uk
Marsello has really helped me to jump start the lines of communication with my clients and promote product education. I am in love with the ease and user friendliness of the app. It's very intuitive and leaves a professional look to the brand.
The best loyalty app I've used. Best customer service I have had with fast responses 99% of the time. Always releasing new features like abandoned cart recovery with some cool features that will be sure to win customers back to your site time and time again.
Marsello's service is amazing in particular Rohelle Treymane, she is so efficient and helpful with outstanding follow up emails. Her service couldn't be better! Everyone is very helpful, product is great and they actually develop many of our suggestions! Keep it up!
Launching in the next days, but working with them has been a pleasure! They even made custom customization for something we wanted! Looking forward to see the value it will bring to our store! But app is user friendly, quite customizable and staff is kind and helpful!!!
This app creates an fully-functional loyalty program with all the email automations to go with it. Even the free version of it is very comprehensive. Really easy to set up out of the box - a couple of hours and you have a really professional loyalty program. Great stuff.
We use Marsello for all our EDM marketing campaigns and we absolutely love them. The platform is simple, easy and affective to use and it provides great analytics. Our account manager Olivia is also a pleasure to work with, helping us out quickly with any issues we may have.
