TrustedSite ‑ Trust Badges

TrustedSite ‑ Trust Badges

Reviews (271)

Overall rating
4.6
Counts per rating level
  • 78% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app clearly boosts customer trust and confidence by signaling their store is legitimate and safe, which feels crucial amid online fraud. Badges on product, cart, checkout, and home pages provide peace of mind and can improve conversion and sales. Setup is quick with no coding, the free version is valued for small stores, and support is praised for fast help with installation and badge placement.

April 25, 2022

The trusted site badge doesn't work, just adds a white banner instead. Not what I had in mind when I installed it, now let's hope it doesn't leave a lot of code behind when I delete it.

Ebanel Skincare
United States
Over 6 years using the app
TrustedSite replied April 25, 2022

Thank you for your review. I've forwarded your note to our support team. Someone should be reaching out to assist with this issue.

Edited August 2, 2020

We have been using this app for the long time and we are very satisfied with support and features of MaAfee Secure.

www.flowerstationdubai.com

Flower Station Dubai
United Arab Emirates
About 3 years using the app
January 12, 2021

We've been using this app since 2016 and recently we changed themes, so we needed some help from them to add the certifications...all done in 24 hours.
Fantastic customer service experience!

Little Drops of Water
Hong Kong SAR
Over 4 years using the app
February 26, 2015

Having that logo on the screen, especially with the current date, makes customers feel much safer while shopping at my store. I have already noticed a 20% decrease in shopping cart abandonment.

The Bravest Decals
United States
9 days using the app
August 15, 2016

For smaller stores, I could see this being a good start however after 500+ orders a month it gets expensive fast. For us, it would have been $399 a month which is not something we could afford.

Textualtees
United States
32 minutes using the app
January 11, 2021

We were concerned about ROI because this is not an inexpensive application. However, it more than pays for itself by boosting conversion, we have been over six figures monthly ever since adding this.

Big D Vapor
United States
Almost 5 years using the app
July 21, 2016

So glad to have this easy and free security app for my new Shopify store. Great way to make sure my customers feel safe when placing an order, especially when I am working to grow my business. Thanks McAfee!

Thehugbox
United States
15 days using the app
June 10, 2015

Nice app. Easy to install and works well however they make it impossible to see what their pro pricing is before clicking the upgrade button. So i'm not going to upgrade to pro unless you make your pricing clear.

Simply Party Supplies
South Africa
5 days using the app
September 22, 2021

Jay was great in helping us add the trusted site trust marks on our website. The response was not always quick but that is expected to an extent given the different time zones we are operating in. We look forward to seeing whether the trust marks increase conversion.

Be Active Toys
United Kingdom
4 months using the app
July 13, 2015

Get it, make sure you mention you have a shopify store, get the special pricing

put the logo everywhere you need it

near product add to cart button
near cart checkout button
on lower right of screen
on front page of website

the price is too good not to get it

Low Carb Canada
Canada
5 months using the app