Reviews (2,407)

Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app gives fascinating insight into how customers move through their store. Session recordings and heatmaps help reveal drop‑offs, dead clicks, and high‑engagement areas on key pages like product and checkout. Many use it to improve UX, boost conversions, refine ad targeting, and catch issues before scaling traffic. It’s frequently called a must‑have, with an intuitive interface, easy Shopify integration, and powerful free features.

May 3, 2026

I think this is one of the single most helpful and insightful tools and a must have for entrepreneurs trying to start or maintain a web shop. It will give you ''clarity'' and piece of mind on questions that are really important. For me it helped me a lot because I got around 94% bounces in the beginning. I could not figure out where that came from. Now I know, I got a lot of curiosity traffic. Not the type of traffic I want in my store.

I could therefore concluded that my ad targeting had to be improved!

PureToddle
Netherlands
11 days using the app
April 24, 2026

Thanks for the app but The app is slow. Please fix any bugs in the app.

YOUSTOMIZE
United States
1 day using the app
August 25, 2025

The Shopify imbed is not nearly as stable as the clarity site. Ive been experiencing consistently broken recordings on mobile. And there is a weird error that shows a white recording screen for many longer browser sessions.

Wild+Tender
United States
16 days using the app
April 19, 2026

Great

Thea-Paris
Netherlands
3 days using the app
March 17, 2026

I'm completely in shock . There is the best app EVER!

Purplee Store
Spain
1 day using the app
November 22, 2025

top

MONEY CLUB
Germany
16 days using the app
October 22, 2026

Hearth & Haven
United States
October 22, 2026

近江ちゃんぽん亭公式オンラインショップ
Japan
October 22, 2026

CLASSIC BLEND
Saudi Arabia
October 22, 2026

Miller & Marc
Spain