Reviews (2,386)

Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app gives fascinating insight into how customers move through their store. Session recordings and heatmaps help reveal drop‑offs, dead clicks, and high‑engagement areas on key pages like product and checkout. Many use it to improve UX, boost conversions, refine ad targeting, and catch issues before scaling traffic. It’s frequently called a must‑have, with an intuitive interface, easy Shopify integration, and powerful free features.

July 17, 2026

Llevamos apenas un día usándolo, así que todavía es muy pronto para hacer una reseña completa. Pero hasta ahora, todo muy bien. Desde el primer día ya nos ha sido de mucha ayuda.

Se nota que esta herramienta nos va a ayudar muchísimo a mejorar y maximizar nuestra tasa de conversión. Tenemos muchas ganas de ver los resultados a largo plazo.

PDMX Jeans
Mexico
10 minutes using the app
July 14, 2026

it often freezes when I'm scrubbing through the video's timeline.

Vin Fresco
United States
7 days using the app
May 28, 2026

Just doesnt work. trying to setup but never completes on the setup page. just stuck in the getting started tab even though ive completed all the steps.

Rocksolid Audio
United Kingdom
About 19 hours using the app
July 5, 2026

very insightful and helpful tools. especially to determine drop offs!

NuttyGadgetz
Netherlands
14 days using the app
July 1, 2026

application is too slow and impacting the store performance

Pets Lounge
Egypt
7 days using the app
June 30, 2026

Still learning the system but it is invaluable for the information I am obtaining from it.

Wellhaven Collective
United States
1 day using the app
June 28, 2026

muy util gracias

Xtextile Provider Worldwide
Peru
2 days using the app
May 22, 2026

A wonderful addition to the analytics stack in our operation. Microsofts investment in this product is clear and palpable, covering all the little great things that are usually not covered by the rest of the analytic stack.

Wain.cr
Costa Rica
10 days using the app
October 16, 2026

makes looking in to your store alot easier

Golf Demons
United States
2 months using the app
October 8, 2026

fantastico

THELORD
Colombia
6 days using the app