Reviews (2,386)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app gives fascinating insight into how customers move through their store. Session recordings and heatmaps help reveal drop‑offs, dead clicks, and high‑engagement areas on key pages like product and checkout. Many use it to improve UX, boost conversions, refine ad targeting, and catch issues before scaling traffic. It’s frequently called a must‑have, with an intuitive interface, easy Shopify integration, and powerful free features.
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unsure what this is meant to do. There's never any recordings, or any meaningful insight
The discount displayed is wrong, and there's no customer service, no one answer any chat or email
Estaba muy buena, pero me salio de la nada un error 403 que no me deja entrar a la aplicación. no puedo ver las grabaciones de mi tienda
so good to be able to see recordings of what actual customers do on the website.
Keeps crashing the site and lagging so bad everytime I try to play video to the point this app is not useable
difícil de saber manejar pero muy completa
Very frustrating setup experience. I tried to install and connect Microsoft Clarity with my Shopify store, but the system would not let me log in or properly link my account. I received an error saying that the email address linked to the Clarity project could not be retrieved.
This is especially disappointing because I wanted to use Clarity for analytics and customer behaviour insights, but I could not even complete the basic setup. The login/account linking process is confusing and does not work properly for business users.
At this stage, I cannot recommend it until Microsoft makes the Shopify connection and login process much easier and more reliable.
Hi Tropical Glass!
We are sorry you are facing difficulties with the setup. Please, reach out to clarityms@microsoft.com with the Clarity project ID you're trying to link to help resolve this issue.
太卡非常卡巨卡
Todo mal, no carga, va lenta, los datos son confusos.
Excelente aplicativo, esta me ajudando muito nas otimizações baseados em dados
