Reviews (2,386)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app gives fascinating insight into how customers move through their store. Session recordings and heatmaps help reveal drop‑offs, dead clicks, and high‑engagement areas on key pages like product and checkout. Many use it to improve UX, boost conversions, refine ad targeting, and catch issues before scaling traffic. It’s frequently called a must‑have, with an intuitive interface, easy Shopify integration, and powerful free features.
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this apps improves alot. gives more details of customers activities on the website.
mon client ajoute au panier et je nai meme pas la suite comment je fait pour savoir quand il est partit
Super handig om te ontdekken waar eventuele knelpunten liggen in je website.
Great app, I am still learning it, but overall it works great to see recordings and heatmaps and give insights on how visitors act on the page. Recommended!
I suddenly started getting a 403 error in my shopify that forbid access to clarity.
Hi Seyuri!
We’re sorry for the inconvenience. We experienced a temporary service outage that caused the 403 access error. The issue has now been resolved, and you should be able to access Clarity from your Shopify store as usual.
If you continue to experience any issues, please contact clarityms@microsoft.com with your project ID and shop URL so we can assist you further.
It was great until they blocked me from using it for no reason. I took a paid survey that they offered to me on my experiences, and then 2 weeks later they blocked me from using it on my store.
Hi Bilge Brew!
We’re sorry for the inconvenience. We experienced a temporary service outage that caused the 403 access error. The issue has now been resolved, and you should be able to access Clarity from your Shopify store as usual.
If you continue to experience any issues, please contact clarityms@microsoft.com with your project ID and shop URL so we can assist you further.
unclear about some things, for example i have a email pop up, how can i click that away?
can't download heatmaps
slow and not showing recordings, only got one to work
videos are often freezing the page and we need to either wait or quit the page
