MIDA Replay, Heatmap & Insight

MIDA Replay, Heatmap & Insight

Reviews (612)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful, easy-to-use tool for understanding customer behavior and boosting conversions. They value session replays, dynamic heatmaps, and features like Insight Mode, IP exclusion, and suspicious-session filtering for uncovering hidden issues and friction points. Many use it for ongoing site optimization, praise the generous free plan, and highlight fast, proactive support that often unlocks extra sessions and features.

September 22, 2025

Twelve Bore
United Kingdom
1 day using the app
September 4, 2025

Mizuno Australia
Australia
About 1 hour using the app
MIDA replied September 5, 2025

Hi Andiely family,

Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀

Cheers,
MIDA team.

August 13, 2025

World Music Network
United Kingdom
About 9 hours using the app
MIDA replied September 5, 2025

Hi World Music Network family,

Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀

Cheers,
MIDA Team.

August 12, 2025

White Canvaa
India
4 days using the app
MIDA replied September 5, 2025

Hi White Canvaa family,

Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀

Cheers,
MIDA Team.

August 4, 2025

Anatolian Brands
United States
12 days using the app
MIDA replied September 5, 2025

Hi Anatolian Brands family,

Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀

Cheers,
MIDA Team.

July 30, 2025

PainRelieva
Australia
11 days using the app
MIDA replied September 5, 2025

Hi PainRelieva family,

Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀

Cheers,
MIDA Team.

July 30, 2025

Tamoora
India
1 day using the app
July 9, 2025

Key Home
Lebanon
3 months using the app
May 9, 2025

Outside Running Co.
United States
About 15 hours using the app
April 27, 2025

Aerterra
United States
17 days using the app