MIDA Replay, Heatmap & Insight
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Reviews (611)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app clearly shows real customer behavior with session replays, cursor tracking, and dynamic heatmaps, helping them quickly spot friction and fix issues that lead to more orders, even on low-traffic stores. They value features like Insight Mode, rage-click detection, bot filtering, and IP exclusion, plus a smooth interface, quick setup, generous free plan, and fast, proactive support that helps optimize store layouts and performance.
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it's very useful!!!!!
Good app so far!
MIDA is easily one of the best apps we’ve added to our Shopify store. It’s super easy to set up! The interface is clean, intuitive. I highly recommend giving MIDA a try! Costumer service also very fast and helpful!!
The app gives important information that is helping us map our customer journey. Yes I would recommend it.
Thank you for the kind words and for recommending MIDA! We're glad it's helping you map out your customer journey, that's exactly what we built it for.
We noticed your rating and would love to hear if there's anything that fell short of your expectations or any way we can make your experience even better. Please feel free to reach out to us anytime, we're always here to help.
Mida-app.io Team ✨
This app is great so far
I have not had a chance to extensively test this app, but what I have seen so far has been impressive. We are a small store and recently experienced some unusual traffic. I look forward to being able to see what customers are doing on the site and to know where they are coming from. This app is a great tool that allows me to easily accomplish this. Thank you!
amazing way to know the customer interaction within your website to make corrections and more !
Very useful app, it helped me improve my store and increase CVR.
it just stopped working for no reason, not reliable app.
Hi, thank you for the feedback. Our team has already reached out to explain things further, and we're always here if you need anything else. We'd love to help.
Mida-app.io Team ✨
it tells me there are errors, and when i do replays, i can't see where the error is happening. i have spent 30 min trying to figure out and I don't have that time.
Thanks for letting us know about the trouble with locating errors in your session replays.
Our team has already reached out to you directly with an update on how errors are being shown within session replays. We'd love to hear your thoughts once you've had a chance to take a look, and we're always here if anything else comes up.
Mida-app.io Team ✨
