Moose AI Chatbot & Live Chat

Moose AI Chatbot & Live Chat

Reviews (484)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a game‑changing AI chatbot and helpdesk that cuts support workload and response times by handling most questions from store and product data. They like the easy setup, clean dashboard, and integrated live chat, ticketing, FAQs, and automation. The FAQ/knowledge base tools and multi‑channel widgets are praised, the free plan and pricing are seen as generous, and support is fast, hands‑on, and highly responsive.

October 15, 2026

Great app. easy setup and custom. great great support. efficient and reactive team. Thank you Ame, Kelly, Mabel and Thomas for your help!

CBD-Certified.com
France
16 days using the app
October 6, 2026

Great app so far! Ame was super helpful and kind in reply to my questions.

PRYDZ
United States
6 days using the app
October 3, 2026

Thanks Ann to help me for my problem about the chatbot <3

Velin
France
1 day using the app
September 30, 2026

We installed this app on two of our separate Shopify stores, but
much to our surprise each store ended up with differing versions of the
app. With Paige's clear understanding of the issue and persistence, she
ensured both stores used the same version for styling & functionality
continuity. We were very happy with Paige's support." Thank you!

REGROW
Australia
About 6 hours using the app
September 29, 2026

Thomas right on hand in minutes to help out with my onboarding queries. Ensured my quick and easy finishing of the process. Highly recommend!

Pippo and Poppy's Online Play Store
United Kingdom
About 1 month using the app
August 17, 2026

Great communication and was able to resolve my issue very quickly and efficiently.

Mossy Oak Graphics
United States
10 months using the app
August 12, 2026

Thomas helped me out so much, exceptional service and great platform. For everything live chat and support for your website use them!

Krunchd
United Kingdom
10 days using the app
August 10, 2026

I run a startup and this app is a perfect fit for me. Very quick and helpful assistance from the team. I wanted to make a change to the Chat Widget and Kelly explained to me how to apply it in a very clear and simple way, the matter was solved in a couple of minutes

Lares • Home
Spain
About 1 hour using the app
August 4, 2026

Quick and easy! Thank you Paige for your help!

Sunshine Botanicals
United States
10 months using the app
August 1, 2026

So far, they have been great. Ame was able to accomodate some simple customization with ease. Looking to continue working with them for more.

Jack and Nick's
United States
About 20 hours using the app