Moose AI Chatbot & Live Chat
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Reviews (484)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a game‑changing AI chatbot and helpdesk that cuts support workload and response times by handling most questions from store and product data. They like the easy setup, clean dashboard, and integrated live chat, ticketing, FAQs, and automation. The FAQ/knowledge base tools and multi‑channel widgets are praised, the free plan and pricing are seen as generous, and support is fast, hands‑on, and highly responsive.
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Great app. easy setup and custom. great great support. efficient and reactive team. Thank you Ame, Kelly, Mabel and Thomas for your help!
Great app so far! Ame was super helpful and kind in reply to my questions.
Thanks Ann to help me for my problem about the chatbot <3
We installed this app on two of our separate Shopify stores, but
much to our surprise each store ended up with differing versions of the
app. With Paige's clear understanding of the issue and persistence, she
ensured both stores used the same version for styling & functionality
continuity. We were very happy with Paige's support." Thank you!
Thomas right on hand in minutes to help out with my onboarding queries. Ensured my quick and easy finishing of the process. Highly recommend!
Great communication and was able to resolve my issue very quickly and efficiently.
Thomas helped me out so much, exceptional service and great platform. For everything live chat and support for your website use them!
I run a startup and this app is a perfect fit for me. Very quick and helpful assistance from the team. I wanted to make a change to the Chat Widget and Kelly explained to me how to apply it in a very clear and simple way, the matter was solved in a couple of minutes
Quick and easy! Thank you Paige for your help!
So far, they have been great. Ame was able to accomodate some simple customization with ease. Looking to continue working with them for more.