Moose AI Chatbot & Live Chat

Moose AI Chatbot & Live Chat

Reviews (483)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a high‑impact support tool that cuts customer service workload by handling most questions with a fast, accurate GPT‑4 chatbot. They like having live chat, AI, ticketing, FAQs, and automation in one place, plus easy setup, strong customization, and multi‑channel support. Many highlight flawless performance, better results than other bots, and very fast, hands‑on support, including custom code help, at attractive pricing.

May 6, 2026

Mabel was very helpful despite interesting language barrier was very good to deal with.

Maverick Overland Australia
Australia
About 1 hour using the app
Vegahub Technology Inc. replied June 1, 2026

Hi Maverick Overland Australia,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

May 7, 2026

It's a great app... had a few hiccups starting up but Mabel imemdiately helped resolve all queries.

Sunday Story
India
About 1 hour using the app
Vegahub Technology Inc. replied June 1, 2026

Hi Sunday Story,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

June 9, 2026

LOVE THIS CHATBOT. Gives great answers, and very quickly.

Piracii
United States
7 months using the app
Vegahub Technology Inc. replied June 29, 2026

Hi Piracii,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

May 1, 2026

Mabel has been so kind and supportive!

Elite Peace
Australia
5 months using the app
Vegahub Technology Inc. replied May 5, 2026

Hi Elite Peace,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

June 10, 2026

In terms of both price and features, I think this app is the best fit for me! Also, a huge thank you to Paige for her help—she seems to be always online and is always able to resolve all my issues promptly. It’s been a fantastic experience!

Bluebox
Hong Kong SAR
17 days using the app
April 29, 2026

App was extremely easy to install and get setup. Had a small issue with the chat box and my top menu but Thomas from their customer service team was quick to respond and fix it within minutes. Thank you!

BIRCH BOARDS
United States
7 days using the app
Vegahub Technology Inc. replied May 5, 2026

Hi BIRCH BOARDS,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

April 28, 2026

Thomas was incredibly helpful in setting up my full Moosedesk system. I really appreciate how he walked me through every step and went the extra mile by coordinating with the relevant teams to resolve technical issues quickly and efficiently.

Queensley
Austria
About 20 hours using the app
Vegahub Technology Inc. replied June 29, 2026

Hi Queensley,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

April 27, 2026

Mabel is exceptionally fast and always ready to resolve any issues. So far, the app has been easy to install and use. Thank you.

PinkyParadise
Malaysia
21 days using the app
Vegahub Technology Inc. replied April 29, 2026

Hi PinkyParadise,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

April 24, 2026

It's a good experience working with Moose, very convenient and smooth support I have received from you guys. specially mabel has helped me customize the theme as per my requirements.

Gemone Diamond
United States
4 months using the app
Vegahub Technology Inc. replied April 29, 2026

Hi Gemone Diamond,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

April 21, 2026

So excited to implement the AI chat bot. Mabel is awesome! She is responsive and thorough. She is answered all of my questions. Highly recommend.

The Shoe Fairy
United States
About 1 year using the app
Vegahub Technology Inc. replied April 29, 2026

Hi The Shoe Fairy,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't hesitate to reach out to us.