Moose AI Chatbot & Live Chat
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (482)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this as a game‑changing AI chatbot and helpdesk that cuts support workload and response times by handling most questions from store and product data. They like the easy setup, clean dashboard, and integrated live chat, ticketing, FAQs, and automation. The FAQ/knowledge base tools and multi‑channel widgets are praised, the free plan and pricing are seen as generous, and support is fast, hands‑on, and highly responsive.
Refine
-
By rating
Good! The Service from Mabel is good!!!
Hi SICOTAS,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
Human working as AI, Kelly resolved mu problem in first reply. Retain these stars and champions.
Hi Olefia Limited,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
Ame is a fabulous rep, always going the extra step to help us find the best solution.
Hi Kaye Larcky,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
Support helped me to solve my problem with WhatsApp chat , I did not know how and where to add my number , after all it was very simple,but without idications I couldn't make it
Hi Trand Nova,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
Kelly was incredibly helpful and patient! She quickly identified that our "Used for AI Responses" was disabled and walked us through the fix step by step. She also noted our feature request for automatic product sync. 5/5 — thank you Kelly!
Hi Real Prime Deals,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
Perfect app for our need. Quick support from Maple. Highly recommended if you need a chatbot 24/24 for your customers.
Hi JENNY K TRAN | DIVINE,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
support team is amazing.
Thanks for the great support and quick response. Everything worked.
Great support team!
Love this app! They get back to you so quickly, even at 3am! Thanks Paige:)
Hi The Boujee Praline,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
