Moose AI Chatbot & Live Chat
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Reviews (483)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this is a high‑impact support tool that cuts customer service workload by handling most questions with a fast, accurate GPT‑4 chatbot. They like having live chat, AI, ticketing, FAQs, and automation in one place, plus easy setup, strong customization, and multi‑channel support. Many highlight flawless performance, better results than other bots, and very fast, hands‑on support, including custom code help, at attractive pricing.
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Support and app itself works flawless. Especially Mabel from support team has been very helpful!
Top-Notch Support and amazing app
Excellent Live Chat, Chat bot and customer service. Really affordable and does exactly what we need
Hi Barefoot Junkie,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
Just now installing it and Thomas was VERY quick to resolve a problem (that we had created) for us. We can appreciate how fast they are to help when there is an issue and look forward to using this app to increase our sales and be there for our customers in real time. Setting up the Chat AI function was easy and very straightforward.
It’s a great app. I do wish there were more customization options available on the free plan, but I’m still happy with what’s included. It’s really valuable for small shops, even with current limitations. I plan to upgrade to the paid plan once my order volume increases significantly.
Kelly was very helpful in resolving an issue where the bot wasn’t recognizing my product information when customers asked questions.
Thanks!
Hi RiverCross Diorama,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
Ame was great, had an issue I could not resolve even with custom css. She took care of it and got it resolved promptly. This app rocks right after install I already got a customer reaching out. Love it, clean simple fast!
Hi Bees Light Candles,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
Once again, AMAZING experience with Moose AI Chatbot customer service. I had several requests and Thomas made sure I was taken care of. He resoonded very quickly to my initial chat message and throughout our entire conversation. Thank you, Thomas... A+++++++
Hi NGA - No Girls Allowed,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
really good service
Hi Fresh Enough,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
Mabel did a great job helping me resolve an issue accessing the mobile app. I am happy to be up and running now. Thank you Mabel!
Hi Ben's Deals,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
Great app. I was able to train the bot with 120 common questions that answer probably 95% of my customers questions.
Hi EditStock,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
