Reviews (190)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants call this a must‑have for automating repetitive admin work like tagging, notifications, metafields, inventory alerts, and data exports. Many say it’s more powerful than Shopify Flow or Zapier, handling complex workflows and custom API calls. Non‑technical merchants appreciate templates and guidance, while advanced features please technical teams. Support is frequently praised as exceptional, and many report strong ROI from reduced manual labor and avoiding custom development.

February 7, 2023

The metafield automations are not as easy to use as other apps which are a LOT cheaper (tag genie for example which is $5 a month).

The customer support team take ages to get back to you and now that I want to discontinue my account with them, there is no way to do it in the app, so I have to request this from them.

I would not recommend as cheaper, better and easier to use services are out there.

palmer//harding
United Kingdom
4 months using the app
May 18, 2020

The team here with Arigato Automation is fantastic. I had some fairly specific workflows that needed to use the Shopify API, tagging and Google sheets. They were very communicative and wanted to understand the end goal. It's been up and running for a couple weeks and I couldn't be happier to not have to do any of this manually. If you're trying to accomplish something that seems far out of Shopify's reach, use Arigato.

Tuesday Bassen
United States
27 days using the app
August 26, 2021

The support from this team is the best I have experienced for a long time. I have had multiple issues with my ability to write complex scripts, but the team has stepped without any delay or hesitation and assisted with finalising my automation.
Their base templates to start from have helped solve many of my automation requirements. I have no hesitation recommending this app and will be installing it on my expansion stores.

Lightforce Australia
Australia
About 1 month using the app
April 22, 2019

Wow! The possibilities are endless with this app. Within hours of installing it, I reached out to the devs about a workflow that I was interested in - tagging and making a note to an order when a customer buys 2 of a certain product. Well, it wasn't available so Johh went and created a custom workflow for me. Mind you this is all while on the free tier. This app has so many amazing possibilities. Fantastic app, fantastic support!

The Black Seed Co
Australia
4 days using the app
March 12, 2021

This app has literally been one of the best additions to our store. It enables us to automate certain tasks on the front end and back end allowing an easier and less time consuming workflow. The possibilities are endless as to what you can automate. Everytime we think we found the best thing, there's another thing we figure out you can do. I also had to email support for assistance and they responded speedily and helped solve my issue quickly!

ITFactory.ca
Canada
About 1 month using the app
October 4, 2019

This app is fantastic, and as it grows could be the single best app for automation in the store. I used this app to automate our product uploads. I can set the Google Shopping categories, some of my product tags, and set the handle and meta titles. The app's customer services and development team are very responsive and available for live chat during business hours. I had some alterations, and they helped me set less than 24-hours of my original email.

Broken English Jewelry
United States
2 days using the app
September 3, 2020

This app is absolutely fantastic. With the ability to use workflows with subworkflows and hit Shopify's API, you can automate just about anything within Shopify. Bonify has built an awesome app and whenever I've had questions, their team has been quick to respond. If you're having issues on the back-end related to fulfillment, notifications, order tagging, or anything back-end related that Shopify doesn't solve exactly the way you need it to, this app can help you do it.

ViscoSoft
United States
17 days using the app
July 5, 2022

This is the most robust and valuable app we've ever installed. We're using it to pull "Fulfillment Notes" from the product metafield over to the order page to remind fulfillment staff about important product details that are easily forgotten. We're also using to pull Customer Notes over to the notes that they place with important notes.
And we've found a wide variety of other useful automations in their library we did not even know we needed. Customer support was super helpful.

Santa Barbara Company
United States
5 days using the app
June 20, 2023

App is very versatile - I have by far to most customization abilities & flexibility with this workflow app. I have tried every single workflow automation app on the market and this one definitely gives me the most flexibility to really set up complex automations.
Design and UX is probably not the most attractive, but considering the large amount of functions it is easy to get a hold of.
Support answers fast via email, is friendly and gets the problems solved.
Nice job guys! I like the app!

El Capitan | Smoking Accessories
Spain
4 days using the app
May 9, 2019

“Customer support is amazing! John went above & beyond to create a custom workflow to fit my business needs & published to workflow library for all users to use. If you don’t a workflow, don’t be afraid to reach out to John for a custom solution. He created mine in less than 2 business days! This is awesome & much appreciated since our store is growing fast. Time is money! And I now have even more free time while Mr. Arigato does the heavy lifting 24/7 perfectly every time. Simplify > Automate > Outsource"

Paper Sunday LLC
United States
18 days using the app