Arigato Automation

By accident I selected this app for small task - create Trello task receiving the Order in Shopify. I am sure that there are other apps on the market, but for all this time (3 month) I haven't got any cause to look for smth. Basic flows (one-side) are really simple to do. But I set up two-side integration Shopify <->Trello with help Kenny and Patrick. These guys are brilliant, they answered all mu question and even provide some code to help me to do that. Excellent app and amazing customer service is 5 from 5 for sure!

We've just started using this app a few days ago and have already found several ways for it to handle tasks that were impossible out of the box with Shopify or took a long time to complete. Best app we've seen in a long time!
Support is fast and very helpful.
Update: This app has been crucial in adding automations that keep our business running, notifying customers of back orders, notifying us of stock issues and correcting them, etc. Extremely flexible. If we could only keep 2 apps, we would keep this one (and Boxify to make up for Shopify's box dimension shortcomings).

Shopify does not send out notifications to customers when you mark an order as paid. I had tons of customers emailing us to ask if we received their payments and had to check for each person and reply to them which became so time consuming. I then got Arigato and set up a workflow to automatically trigger an email to say “thank you we have received your payment” each time I mark an order paid. Best $25 ever spent. I wish I knew about this app sooner as I could have saved so much time. Service is AMAZING. The team responds to every email and goes out of their way to help. Highly recommended. Looking forward to see what other things I can do with it now

I asked the team for a custom workflow and within 24 hours (wasn't even a customer yet) they whipped it up. Upon importing the new workflow to our shopify store, it was all set up! This automation is saving us huge time and money and with Arigato it's been easy and smooth. Their support team is available and responds inside of a business day. Great app so far, and stellar customer service! They also walked me through a fairly sophistication notification set up. I had a chat open with their staff for a good 45 minutes and they were there throughout, stayed super on top of it, and were very patient with me (not the savviest tech-wise). Highly recommend them!

Very powerful app capable of almost every kind of automation that you would require for your store. We switched to Arigato from a similar (but less powerful) app and found the switch incredibly easy with customer service being very quick to respond and always very helpful. Outside of the typical use cases such as speeding up our product creation process, tagging customers & orders etc… Since switching we have discovered the app capable of doing a wide range of things outside of what we would typically have expected such as allowing our staff to change the customer record associated against an order (very helpful as we are using Shopify POS as well). Overall great app and great support, would highly recommend.

I love this app! There are so many things you can automate that Shopify Flow does not do. We're able to set metafields based on inventory changes, send backups to GoogleDrive, send emails based on unlimited API events, capture Payments based on a ton of criteria, and so much more I haven't even explored. If you're looking to make your life easier, I highly recommend this app! *Updated 11/10 because I *have to* shout out their amazing support team (especially Patrick)! They respond very quickly (usually within hours), and it's no first tier support that just copies and pastes help sections. They really know their app, and Shopify's API. There hasn't been an issue they haven't been able to solve for us. Truly great service, and a truly great app!

I've used Arigato on a couple different sites and its miles ahead of Shopify Flow. In fact, often times I've found Shopify's support suggests Arigato as they seem to often have difficulty navigating their own tool, where in the odd occasion that I haven't been able to find our configure an already-build flow from Arigato's easy to navigate library, their support team has something built out for me with explanations included within a few hours to a day.

Would love to give a full 5 stars but I find the arbitrary increase in pricing for Shopify Plus users a bit of an offensive trend in Shopify developers. Increasing the price of an app based on another subscription and not usage is pretty painful and if Shopify ever managed to actually build out Flows competently I'd likely have to set Arigato aside due to the price point.

After yet another 5-star customer service experience with Bonify, I'm compelled to edit this review and reiterate that I just can't recommend this app highly enough! Arigato is basically the swiss army knife of your Shopify store. It's what Shopify Flow should be, but isn't. Arigato is much more versatile and powerful. Here are just a few things we've done with it:

-Tag In-Stock orders so we can easily ship them each day (we have a lot of made-to-order products that can't be shipped immediately)
-Tag made-to-order products with an expected ship week
-Sign customers who accept marketing to our Mailchimp list
-Hide auto-generated Custom Product Builder products from internal search and google - this is invaluable if you use a customizer app that creates products for every variation ordered.
-Send order data to google sheets - we use this for all sorts of production and materials planning
-Many more!

One caveat is that I have a background in coding, which helps with the more complicated tasks. But the support when I have had questions has been excellent so I think the app would still be valuable for anyone.

I've been looking for ways to help automate a lot of our admin-heavy processes. Been using Zapier for a few years, but found their access to more granular aspects of the Shopify API missing or extremely difficult to work with.

I tested out Arigato based on the positive reviews and I've achieved so much more than I initially thought was possible.

There is a bit of a steep learning curve and it felt a bit overwhelming when I started out. However, there is a library of some very useful workflows to either use, or check out how they are set-up to better understand the logic.

The tool is excellent. It really is. But what has made it stand out has been the support. I've reached out to Bonify (the app developers) more than once for help and advice and they have been brilliant (special thanks to Patrick!).
Not only have they been able to help me when I've been stuck in some of my Workflow set-ups, they provided example workflows to make it easier to learn how to better execute future ones on my own.

Spending the days upfront to get these workflows in place is going to save my team weeks and months of admin time which is now automated in the background.

One of the best Shopify Apps I've used for both functionality and support.

Really helpful support and work with you to find the right workflow for your needs! Highly recommend!