Reviews (654)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a powerful, time‑saving solution for complex multi‑carrier shipping. It automates carrier selection, live rates, box selection, and label generation, helping avoid undercharging and reduce shipping costs. Many praise its flexible rules for controlling services, handling hazmat, and advanced SKU‑based options. Support is frequently described as fast, patient, and highly knowledgeable, with strong help during setup and ongoing use.

June 18, 2026

En fantastisk app som guidar dig steg för steg genom hela processen. Den är enkel att använda och hjälper dig att förstå hur appen fungerar och hur du kommer igång på bästa sätt. Jag rekommenderar den varmt till alla som vill ha tydlig vägledning och en smidig upplevelse.

Adam Market
Sweden
1 day using the app
PluginHive replied June 22, 2026

Thank you for your review! We're glad to help you integrate your DHL Freight Sweden and PostNord accounts and set up shipping services for your Sweden-based online grocery store.

If you have any questions, feel free to reach out!

June 9, 2026

Support is very quick to respond in their online chat. Sibi was helpful in getting me through my my issue quickly and efficiently.

Biomatik
Canada
6 months using the app
PluginHive replied June 16, 2026

Thank you for your review! We're happy we could help you integrate your FedEx account and set up shipping services for your Canada-based store specialising in bioreagents, antibodies, proteins, and biochemicals.

If you have any questions, feel free to reach out!

July 17, 2026

Really useful and easy. Much easier to set it up.

GN 1917
India
18 days using the app
PluginHive replied July 22, 2026

Thank you for your review! We're glad to help you automate domestic shipping with your Amazon Shipping account for your India-based incense store.

If you have any questions, feel free to reach out!

July 15, 2026

Very powerful app and great customer support. Highly recommend!

STAND+
United States
About 3 years using the app
PluginHive replied July 20, 2026

Thank you for your review!
We’re glad we could help you integrate your UPS account and set up domestic shipping options for your US-based store specialising in selling Shoes.
We truly appreciate your recommendation.

If you have any questions, feel free to reach out!

June 4, 2026

Good workflows/user experience, and excellent support.

The Butchart Gardens Seed & Gift Store
Canada
3 days using the app
PluginHive replied June 5, 2026

Thank you for your review! We're happy we could help you integrate your Canada Post account, set up domestic and international shipping, print labels, and generate manifests for your Canada-based store specialising in seeds and greeting cards.

If you have any questions, feel free to reach out!

Edited September 17, 2026

Brilliant Customer service from on boarding initial install right through to any issue experienced.
App can just be slow to load with high volume of products and orders

New update to allow searching products by variant SKU is game changer

Race and Rally
United Kingdom
Over 1 year using the app
June 2, 2026

Could not do this installment without Sibi. Great Customer service.

Beach Hut B2B
United States
12 days using the app
PluginHive replied June 4, 2026

Thank you for your review! We're glad to help you automate domestic shipping with FedEx and USPS for your US-based store specialising in souvenirs.

If you have any questions, feel free to reach out!

June 1, 2026

Support was excellent during setup

Footy Dreams
Australia
6 days using the app
June 1, 2026

I needed support during the setup process and I was helped by a very professional and friendly technician who promptly resolved the situtation.
Keep up the good work!

Beauty Care Brazil
Brazil
About 1 month using the app
PluginHive replied June 2, 2026

Thank you for your review! We’re happy we could help you integrate your UPS and FedEx accounts and configure domestic and international shipping services for your Brazil-based store, specialising in Beauty care cosmetics.

If you need any additional support, don’t hesitate to reach out.

April 23, 2026

This App is awesome. It took us years to find a reliable shipping app that allows you to fully customize your rates. The customer service is phenomenal as well. They walked me through everything and helped me understand the platform. Highly Recommend trying this out!

Battery Hookup
United States
13 days using the app
PluginHive replied April 29, 2026

Thank you for your review! We're glad we could assist you in setting up shipping rules for your USA-based store selling heavy batteries and accessories. We configured UPS and FedEx to display for all orders containing battery products, USPS exclusively for accessory-only carts, a rate adjustment for heavier orders, and ensured each battery is packed in its own box with appropriate weight limits per package.

We truly appreciate your recommendation. If you have any questions, we're always here to help!