Reviews (654)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a powerful, time‑saving solution for complex multi‑carrier shipping. It automates carrier selection, live rates, box selection, and label generation, helping avoid undercharging and reduce shipping costs. Many praise its flexible rules for controlling services, handling hazmat, and advanced SKU‑based options. Support is frequently described as fast, patient, and highly knowledgeable, with strong help during setup and ongoing use.

February 7, 2022

Iam super impressed by the customer service. They help me all the way to set up apps and make some test orders with full instruction via zoom. App works amazing, the best option for PostNord.
I have no issues and I feel super safe, when I can reach customer service so quick and they will help me to solve any problem. Thank you!
Recommended strongly!

ARK Drops
Sweden
13 days using the app
November 5, 2021

Within an hour of downloading this app I received a personalized phone call from Support. Jon was very professionally and knowledgeable about all things related to the app. We had multiple follow up calls/zooms in order to get our shipping dialed in for our new store. It was great to have somebody walk me through each step. Highly recommend this app!

SpillBully
United States
18 days using the app
PluginHive replied November 15, 2021

Thank you so much for recommending the app and appreciating our service. I am glad to be able to help you setup the application for your Shopify store. Appreciate your kindness and patience.

Edited December 2, 2022

Awesome and fast assistance. Thank you all VERY much, especially Shashi! I have had a number of issues and they keep pointing me in the right direction. Update: I just spent about an hour in a zoom conference with them as they walked through one issue I had and then walked through all steps needed to help me show my client what their app can do. Perfect!

TonTon® Sauce
United States
About 2 months using the app
March 21, 2023

This app allowed us to start offering multiple shipping options not afforded to us with our previous app. We were able to talk with PH associate during installation and set up which made this process much simpler. Have not used this particular app much yet. But, the PH FedEx app worked flawlessly for us in the past. So, we are confident this one will as well.

Competition Werkes
United States
About 4 hours using the app
PluginHive replied March 26, 2023

Thanks for your positive review! We're happy to hear that our app has helped you offer more shipping options. Our app is reliable, and we're always here to help if you have any questions. Thanks for choosing us, and we look forward to serving you in the future!

Regards,
PH Multi Carrier Shipping Label App Team

May 30, 2022

We are using this app for live shipping quotes at the check-out stage. Easy to set up and modify all the necessary parameters. Customer support is extremely helpful. Got the call immediately after installing the app for set-up. Everytime there is a question or an issue, the customer support is responding very promptly and is doing everything possible to help.

DECIBEL shop
Bulgaria
16 days using the app
October 21, 2021

Great app! We originally found it because we have our own UPS account and use UPS SurePost to ship a lot. The Shopify platform doesn't support SurePost, but Multi Carrier Shipping Label does! The app works seamlessly with everything we have going on and the few issues that have come up and quickly been resolved after contacting support. Highly recommend this app!

We Are Nuts!
United States
About 1 year using the app
PluginHive replied November 2, 2021

Thank you so much for taking the time to leave an excellent rating. Its means a lot.

Edited January 2, 2023

I have decided that Shashi is a life saver when it comes to using our App correctly! We are not very tech savy on the ranch, but he walks me through it with patience.
We used this app to help input our UPS shipping rates. They were very helpful and it worked very well. I would recommend this app to help with the efficiency of your shipping options on your Shopify account.

Shop 6666 Ranch
United States
5 months using the app
Edited February 28, 2023

Setting up shipping was tricky for me, as I have products that need to be treated quite differently. This app seems to have all the features I need and they provided a great deal of support to me to get it functioning as needed. Two thumbs up and many thanks!
PS. Over a month later, we're still getting terrific support from the team behind PH MultiCarrier App. Many thanks!

Choro Shop
United States
3 months using the app
August 11, 2021

The support team is fantastic! They quickly respond to requests and guided me through set up via screen share - much more helpful and efficient than communicating via email or chat. The app has all the functionalities we need to ensure shipping costs are based on package dimensions, product weight, and the weight of packaging, rather than product weight and dimensions only.

RMBio
United States
23 days using the app
PluginHive replied August 18, 2021

Thanks a lot for the amazing review. We are happy to hear that our support was helpful and the app is meeting all your shipping requirements.

September 10, 2020

A truly time saver, thanks to this app I have 2 hours of extra time every day day.
The team behind this app is amazing, they are extremely helpful and supportive. They respond immediately, even on weekends, so you are always covered.
They have gone the extra mile to adapt the app to all my specific needs, and have been very patient with all my questions. Will definitely recommend.

Believe Athletics
Spain
4 months using the app