Reviews (654)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a powerful, time‑saving solution for complex multi‑carrier shipping. It automates carrier selection, live rates, box selection, and label generation, helping avoid undercharging and reduce shipping costs. Many praise its flexible rules for controlling services, handling hazmat, and advanced SKU‑based options. Support is frequently described as fast, patient, and highly knowledgeable, with strong help during setup and ongoing use.

November 26, 2021

I downloaded this app because I needed rates calculated by the dimensional weight. This app allows you to do just that among many other features. It was easy to install their support team has been amazing. I had several questions that they answered within seconds! Highly recommend.

Sam Malpass
United States
9 days using the app
PluginHive replied January 4, 2022

Thank you so much for sharing your experience. We’re glad our support team could help you set up the app. Wish you a seamless shipping experience.

September 8, 2021

We are using this app to display shipping rates in our store. I ran into some configuration troubles and Prathyusha G went above and beyond to make sure I got my questions answered. Great support and the app seems to be working well. Excited to finally offer real time shipping rates.

Pig Brig Trap Systems
United States
20 days using the app
PluginHive replied September 16, 2021

Thanks a lot for the amazing review. We are happy to know that our support was helpful and the app has helped in offering real time shipping rates. This means a lot to us.

Edited February 3, 2023

Shipping is super confusing but this app makes everything better. Every time I've had an issue, the support has been super fast and helpful. From printing labels, setting up box sizes, and connecting to your preferred carrier... this app will make your life easier. You are the best, Shashi!

Fleek
Canada
About 1 month using the app
January 27, 2022

Jon was so helpful helping us set up our site! He took his time to review our concerns and even had a zoom call so we could look at everything together. He resolved all of our issues and we really appreciate his help. We are excited to get to our store up and running with the help from this app!

Urban Industrial Design
United States
9 days using the app
PluginHive replied February 28, 2022

Thank you for your feedback, we appreciate it! It is always our priority that our customers not only install the app but they get complete benefit out of it by saving shipping costs, time and effort.

March 21, 2023

Very robust and helpful app that allows me to deal with products of all sizes and weights. The best part is that the customer service is amazing. Whenever I've had a problem, I've gotten quick and clear responses. I even have had Shashi jump on a Zoom call to walk me through! Really appreciate it!

Marvolus Mfg Co
United States
8 months using the app
Edited February 21, 2023

Manohar was Amazing helping me with questions and concerns great job!
Keep doing a great job thank you

PH multiCarrier they have the best customer support they always helped me with any issue with I this time I had an issue with generating my labels and they help me very good! have Thank you Guys good Job!

AZ Glass Supply
United States
Over 1 year using the app
September 29, 2022

Thank goodness for SHASHI! He zoomed with me and helped me navigate adding an extra fee for a country that requires UPS to be our designee. He was very helpful!!! The app works with our Shipstation account and allowed us to publish our Surepost rates from UPS (something Shopify will not let us do without the app).

Sparkling Earth Headwear & Accessories
United States
About 1 month using the app
May 19, 2022

An essential app to improve Shopify shipping capabilities. Full label weight and size automation based on product dimensions and weight. PluginHive support is unparalleled too. They have resolved any issues we had within hours, some a missed checkbox, others in the backend. Full confidence using this app going forward.

Agro Roasters
Canada
About 1 month using the app
March 23, 2021

We started using this app when we built a new website and found it integrated very well with our shop and Canada Post. It took a bit to get all the details figured out but the support staff is outstanding and patient where we had everything figured out and running smoothly quite quickly. Would definitely recommend this app!!

Crawford Creek Designs
Canada
2 months using the app
PluginHive replied March 30, 2021

Thank you so much for recommending the app and appreciating our team. It means a lot to us.

April 29, 2022

Great app. The team is very friendly and helpful. They helped with setting up the software and removing the shipping rates from checkout. The beautiful thing about this app is that you have all your shipping carriers in one place and you can check the shipping rates easily instead of inputting the shipping information into multiple places.

NewSmile Canada
Canada
About 23 hours using the app