Reviews (654)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is a powerful, time‑saving solution for complex multi‑carrier shipping. It automates carrier selection, live rates, box selection, and label generation, helping avoid undercharging and reduce shipping costs. Many praise its flexible rules for controlling services, handling hazmat, and advanced SKU‑based options. Support is frequently described as fast, patient, and highly knowledgeable, with strong help during setup and ongoing use.
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This app allows me to set a specific package size for each of my products, which is very important to provide accurate shipping rates. I have only used it for a week, but so far the support team has been super responsive and helpful.
Still on free trail. The app function is good, customer service is pretty quick and professional. But there is needs to improve: no any type of report can be exported, no way to export a summary for all orders shipped out by end of day.
Very well designed app with logical settings layout, customer support is excellent I was having difficulty adding my carrier FedEx - a quick chat with the online support and they linked it for my without an issue. Would highly reccomend.
We are happy to know that we were helpful in the process of integration with FedEx. Thank you for recommending our app.
Strong customer service support with good follow up!! Their customer service team is amazing. They are very knowledgeable and extremely helpful. I wish all companies had customer service like this. Issues are fixed in short periods of time
I have been using this appt o calculate shipping charges. There are some very handy features like the automation rule which i was not aware of. Prathyusha, from the team, was very patient and helpful to help me set up the app. Thank you so much.
This app saves me from handling my orders manually through its automated process. Plus the support is highly efficient in answering and resolving the issues I encountered integrating this app. They are super polite and helpful. Keep up the good work :)
Thanks a lot for the review! We’re glad you are now able to fulfill your orders automatically. We are here if you need us anytime. Thank you.
The App is quite convenient to integrate multiple carriers calculation into the cart. Most issues are due to the carriers' platform connection. Coach Anees gave me fast and effective support to figure out the issues. Make it simple without painful experience.
Thank you so much for sharing your experience with us. We are so glad to know you are happy and satisfied with our app and support.
Jon M was extremely helpful in helping me set up the app to work for the dimensions of our products and thoroughly explained every step of the set up process. He was also integral in helping integrate our already existing carrier accounts into the app. Thanks!
Sibi did an amazing job taking me through the App. Extremely thorough and knowledgeable. I am very excited about the features of this app for instance label generation, rates at check out, etc. This is going to make our online business so much more stream lined and efficient!
The customer service from Pluginhive is unmatched---I asked a question and received a call immediately from a team member that walked me through the options I had for the challenge I was facing. Very few apps I've worked with have been so prompt and comprehensive with their support!
We are glad to know that our support has helped you. Thanks you for appreciating our team. This means a lot to us.