Reviews (136)

Overall rating
4.4
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a game changer for selling highly customizable products with complex options, logic, and layered visuals that closely match real items. They like the modern, intuitive design experience, easy design-to-cart flow, and strong branding controls. While the builder has a learning curve, tutorials help, and updates are quick. Support is frequently praised as fast, thorough, and very hands-on, including with theme integration and custom code.

July 25, 2025

absolutely mind-blowing app but most importantly great service. Can be a very heavy lifting app if you are not so comfortable with doing things like this but the help you get is incredible. 10 stars from me.

alpha® shop
Denmark
4 months using the app
Kickflip replied August 7, 2025

Thanks so much for the wonderful review! It means a lot to know our support team has been helpful recently. We really appreciate working with you and are always here if you need anything.

Rosalie

November 29, 2024

Great service, always able to help me with my issues.

Elementix Designs
Canada
16 days using the app
Kickflip replied December 1, 2024

Appreciate the kind words! 🙌 Your success is what keeps us motivated—thanks for letting us be a part of your journey!

April 18, 2024

Very easy to use and great customer support. Quite a powerful tool with cool functionality!

CustoModa
Australia
About 1 month using the app
Kickflip replied April 19, 2024

That's fantastic to hear! We're super pumped you're enjoying the experience and finding value in our platform. Keep up the great work!

February 27, 2024

Excellent app and customer service! Highly recommended!

AllWatchMODS
United Kingdom
6 days using the app
Kickflip replied February 28, 2024

Thanks for your feedback! Your support inspires us. Cheers from all of us here!

November 3, 2023

Best customer service. and incredible App. Thank you so much and look forward to working with you all in the future ;)

anniereh.com
United States
17 days using the app
Kickflip replied November 6, 2023

Thank you for choosing Kickflip. We look forward to supporting your journey. We can't wait to see what we can achieve together.

August 9, 2023

Very pleased so far with KickFlip. We are launching the customisation app in a couple weeks and cannot wait to see how it is received. Watch a few of the videos as once you get the hang of it, it's very very user friendly and so much more advanced than other customisation apps we've seen. Cindy and Jackie have also been so helpful and quick to respond to my questions.

Clio Peppiatt
United Kingdom
9 days using the app
Kickflip replied August 29, 2023

Your excitement for Kickflip is palpable and it's truly inspiring! We designed it to be intuitive, cutting-edge, and above all, user-friendly - and it seems we've hit the mark.

Hearing your kind words about our customer success team, is incredibly gratifying. Their goal is to make your experience seamless and they'll be thrilled to learn they're succeeding.

As for your upcoming launch, we're on the edge of our seats! We believe in your vision and can't wait to see how it revolutionizes your e-commerce journey.

January 19, 2026

Extension géniale, elle permet de faire énormément de choses et d’offrir une expérience client superbe.

Yan Smode
France
About 1 year using the app
Kickflip replied January 29, 2026

Merci beaucoup pour ce super retour. On est ravis que Kickflip vous permette d’offrir une expérience client à la hauteur de vos ambitions. Hâte de continuer à construire la suite avec vous! 💙

May 13, 2025

Shopify tiene millones de aplicaciones pero pocas tienen el servicio al cliente que esta tiene, siempre están ahí para ayudar y resolver!

Pescuezo
Colombia
Almost 4 years using the app
Kickflip replied May 16, 2025

Wow! Thank you so much for your amazing feedback! Providing exceptional customer service is at the heart of what we do, and your kind words truly mean the world to us! We're always here for you, ready to help whenever you need. 🙌

March 11, 2025

I have to give credit where it’s due—Kickflip truly exceeded my expectations! I recently faced a major issue with my Shopify integration where product variants weren’t generating correctly, which caused significant disruptions to my business operations. At first, I was frustrated, but their team stepped up and handled everything incredibly well.

Rinteria
Türkiye
About 1 month using the app
Kickflip replied March 31, 2025

Thanks so much for the awesome feedback! We're really glad to hear that we were able to help with the Shopify integration issue. We totally get how frustrating it can be when technical issues have an important impact on your business, and it's great to know that our team could assist you through it.

If you need anything else, just let us know!

- Rosalie

October 6, 2024

Absolutely top! The Kickflip app opens up completely new opportunities and new markets for my company. Super great functions, a modern interface and above all, and I would like to emphasize this in particular: first-class support and a super great team. The Kickflip team helps with all questions and problems very quickly and very competently! I have rarely experienced such great support these days. Please keep it up, dear Kickflip team. I will gladly recommend you to others! If I could, I would give 10 stars!!

String-Manufaktur.de
Germany
11 months using the app
Kickflip replied October 8, 2024

Wow, thank you so much for your incredible feedback! It’s truly inspiring to hear. Empowering entrepreneurs like you is exactly why we do what we do. Thanks for being part of the Kickflip community, and here’s to your continued success!