Reviews (136)

Overall rating
4.4
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a game changer for selling highly customizable products with complex options, logic, and layered visuals that closely match real items. They like the modern, intuitive design experience, easy design-to-cart flow, and strong branding controls. While the builder has a learning curve, tutorials help, and updates are quick. Support is frequently praised as fast, thorough, and very hands-on, including with theme integration and custom code.

January 16, 2023

Great app! Easy to learn. Clean interface. Very intuitive in my opinion. I would recommend if you have basic graphic software skills in order to separate the artwork of your product into the pieces you want to customize. There is a learning curve but in the end I think it is very worth it for the end result.

2 Down Baseball
United States
25 days using the app
Kickflip replied January 17, 2023

Thank you so much for your review of Kickflip! We are delighted to hear that it is easy to learn and that the interface is intuitive. It's great to hear that you found the learning curve of our app worthwhile.

We put a lot of emphasis on making our product as user-friendly as possible, so we're glad it's been helpful for you. Thank you again for your kind words. Our team really appreciate the feedback!

August 2, 2021

It took me a long-time before finding the perfect customizer app, and I am really happy to say that I finally did ! MyCustomizer is literally the best app in the market. You can create anything you have in your mind - The frond and Back end are perfect and the team behind is super kind and helpful ! Congrats !

My Dust Bag
United States
About 5 hours using the app
Kickflip replied September 29, 2021

Dear Marie-Laetitia,

Thank you so much. We are super happy to read your kind words and also glad that our solution is meeting your expectations. We work hard to deliver the most easy-to-use tool to create exactly what you have in mind.

We hope you will have a great success with your project!

Best,

January 6, 2023

I compared every product customizer out there and Kickflip was the best option for design, features, price and dashboard UI. When I came up against some issues with how my customizer was appearing on mobile, their support crew was quick to provide solutions. I'm beyond happy with the way everything turned out!

Hoist & Halyard
United States
17 days using the app
Kickflip replied January 16, 2023

Thank you so much for your kind words! We are thrilled that you found Kickflip to be the best option for your needs and delighted that our support team was able to help out. Happy Customizing! :)

Edited February 23, 2021

This app is powerful and affordable. We can now offer custom goods to the masses as this app allows for our customers to create the product they want and pay for the order without asking for a mock-up. There is a learning process but its definitely worth the effort. we are looking forward to expanding our offering in the near future.

Stark Hockey
Canada
11 months using the app
January 21, 2022

Endless possibilities. Our company has been using this app for a little over a year. We have used this app for our custom vest and jacket program, which has made a big difference in sales and content. Customer service is helpful and will always answer your questions. If you are planning on looking for a simple yet effective customizer app, this is the one for you.

First Manufacturing Company
United States
12 months using the app
Kickflip replied January 28, 2022

Thank you so much for this great review. This means a lot to the whole team! We are very fortunate to have First Manufacturing Company as one of our clients. You did an amazing job with our tool and we really enjoy seeing your leather vests and jackets endless custom possibilities! Never hesitate to reach out if you need anything.

Best,

March 23, 2021

This app has saved me hours and hours of dealing with indecisive customers that aren't sure what they want their custom product to look like. Now they can design it themselves and I don't need to get involved. The setup process has a bit of a learning curve, but if you know Photoshop (or someone who does) you can make a pretty amazing user experience with this app that saves time and makes money.

TheShotski
United States
7 months using the app
Kickflip replied March 26, 2021

Thanks very much for your review of our platform. We're glad you feel like it's a great asset for your creative business ;) ! We also want to thank you for pointing out the learning curve. Feedback like yours is very helpful and I assure you that we are constantly improving our documentation and tutorials in the hope of making it as user-friendly as possible for our customers. Cheers!

April 15, 2021

Man, I have no words how I wished for an app like this. For half a year I was searching for a customizer app (even for other plattforms than Shopify). I tried all the standards. Not one satisfied me. Best Product Customizers UI is so elegant. You don't have to study the manual for hours. You can start right after installation. This will soon become the No. 1 app for customization, there is no doubt. You have a new customer! Keep on the good work!

Jimbeels
Germany
About 5 hours using the app
Kickflip replied April 16, 2021

Wow! It sounds like you found exactly what you were looking for in our app, which is a huge compliment. Thanks for taking the time to share this very positive feedback with us. We are all delighted to read this today! Knowing you tried other solutions, it means so much that we were able to meet your expectations.

Please feel free to reach out if you have any questions, or if you want to share your feedback and experience, it's always so helpful for our team.

Good day!

June 27, 2023

I want to love this app but it's missing so much functionality that I can't use it. Since it replaces the product page, there's no place for a description, I can't customize the template to include important info or complementary products. There is nowhere to display reviews on the product page, etc. If this could be embedded in the product page or a pop up that opens when the customer clicks a "customize this" button it would be pretty brilliant.

Restrained Grace
United States
13 days using the app
Kickflip replied June 28, 2023

We're sorry to hear that you've been having difficulties with our app, but we're here to help! The good news is that actually, the functionality you mentioned is available in Kickflip.

You can indeed add a 'Customize' button to your product page allowing you to retain essential elements such as reviews, product description, product image, and more. When clicking on the 'Customize' button, your customizer will appear in a pop-up, just like you expected. Take a look at this example: https://demo.gokickflip.com/products/gaming-controller

This guide provides detailed steps on how to accomplish this: https://help.gokickflip.com/en/articles/6289000-integrating-your-customizer-in-shopify

If you need any assistance, don't hesitate to contact us via our live chat support. Our team is more than willing to guide you through the process.

Thank you for choosing Kickflip. We appreciate your business and we're dedicated to ensuring your experience with us is always a positive one.

May 30, 2023

By far the most amazing customizer app you'll find on the Shopify app store. So easy to set up and the functionalities including logic rules and layers give you the freedom to create a customizer even for a complex product. The team is so easy to get in touch with and very responsive and eager to help out. Haven't faced any significant problem with the app aside from a few lags here and there given the complexity of our product. But amazing experience overall! Will surely recommend this app to friends and fellow entrepreneurs. Kudos to the Kickflip team! Keep up the great work!

CUBO Modular Inc.
Philippines
12 days using the app
Kickflip replied May 30, 2023

Thank you so much for your wonderful review! We're thrilled to hear that our customizer app has provided you with an easy-to-use platform for creating complex product customizations. We will continue to optimize Kickflip to provide you with the best user experience possible.

June 15, 2023

What a great addition for our business to have access to this app. Once we worked out how to setup the files and process through the workflow it's been fantastic to begin to offer our customers the ability to customise their orders. Support from Jackie during our introductory video call was great and she was able to help answer some of our outstanding queries. Early days for us using thew app and can't wait to see the feedback from our customers who will use it on our store. Also love the fact that the costs are based on the success of customers purchasing.

John and Gillian - jackharryandollie.com.au

Jack Harry and Ollie
Australia
7 days using the app
Kickflip replied June 15, 2023

Hey John and Gillian! We are stoked to hear about your positive experience with Kickflip! You know, we really strive to provide that intuitive experience to our users, and it's just awesome to see that coming to life for you guys.

Huge props to Jackie too - she's an absolute rockstar in our team! We’re glad to know she was able to answer your queries and assist with the setup process.

Our mission at Kickflip is all about bringing success to businesses, and we’re excited that our pricing model based on successful sales is resonating with you.

We can't wait to hear how your customers love using the app on your store.

All the best!

- The Kickflip Team