Reviews (136)

Overall rating
4.4
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a game changer for selling highly customizable products with complex options, logic, and layered visuals that closely match real items. They like the modern, intuitive design experience, easy design-to-cart flow, and strong branding controls. While the builder has a learning curve, tutorials help, and updates are quick. Support is frequently praised as fast, thorough, and very hands-on, including with theme integration and custom code.

September 8, 2023

I looked into three different Customize Products and ended up selecting this one. It’s super easy to use and has a bunch of awesome demo products available on the backend. The customer support is very well. Cindy, in particular, was incredibly professional and quickly solved the problem I was facing.

Rival Baseball
Canada
5 months using the app
Kickflip replied September 11, 2023

Thank you for choosing Kickflip and taking the time to share your experience. We're thrilled to hear that you've found our software intuitive and full of features that cater to your needs. Our team is dedicated to providing exceptional service and solving any issues promptly, so it's wonderful to see their efforts recognized. We're excited to continue supporting your customization journey! Thanks again for your kind words.

July 14, 2022

Brilliant app, easy to use and very responsive developers available basically all the time, and great UX

Greenwich
United Kingdom
3 days using the app
Kickflip replied July 14, 2022

Thank you for saying that. It's great to hear that you're enjoying our product customization app! Additionally, we're glad you find our user interface easy to use. Cheers!

May 1, 2022

Such an amazing app. Easy to use. The customer support team is great. Quick response time. End results are great.

Susan Lanci Designs
United States
9 months using the app
Kickflip replied May 9, 2022

Thank you for taking the time to add a review.

We're so glad you're satisfied with the app. We are focused on providing a user-friendly solution, so we're pleased to know that you find it easy to use. You did such a great job creating your customizers!

We wish you great success in the future!

June 1, 2023

We like the app very much; UI is beautiful and is Easy to use and set up. Great technical support and customer service.

My Store
United States
5 days using the app
Kickflip replied June 1, 2023

Thank you for your positive feedback! We're delighted that you find our app's UI beautiful and easy to use. Our team takes pride in delivering excellent technical support and customer service. If you have any further suggestions, please let us know. Thank you for choosing Kickflip!

July 11, 2022

Brilliant app highly recommend, very sleek, great support for any questions and they also send recommendations to make it better

byronbricks
United Kingdom
4 months using the app
Kickflip replied July 11, 2022

Thank you so much for the kind words - we're really happy to have you on board! :) We're constantly working hard to make sure our product configurator is the best it can be, and we really appreciate your feedback. <3

September 20, 2022

If you want product customization, your search ends here. Easy to use and customer service has been wonderful. Highly recommended!

CASSAROKIDS
United States
About 2 months using the app
Kickflip replied September 22, 2022

Thank you so much for this positive review.
We are happy to have you as a client and we have to admit that your products are gorgeous! Never hesitate to reach out, our team is always here if you need anything.

Wishing you great success! 

May 10, 2022

Great App really useful and i like that i am able to put one product on for free so i can test and see how it goes before adding my future products.

Douk Snow
United Kingdom
26 days using the app
Kickflip replied May 10, 2022

Thank you for this great review!

We're glad you found our 0$ plan to be helpful. Providing an accessible solution is one of our main goals. It's also exciting to know you plan to add more product customizers from Douk Snow.

Keep up the good work!

Best,

May 10, 2023

I love the app, it does all customization.
The support is superb as well!
You wouldn't be afraid because they have support that assist!

Thank you Cindy

UNDONE Watches japan
Japan
15 days using the app
Kickflip replied May 11, 2023

Thank you for your review! We are thrilled to hear that you love the app and appreciate our customer support. Our team is dedicated to providing the best experience possible, and we're glad to see that you've been enjoying it.

Edited June 13, 2023

Very beautiful app, easy to figure out and customer support was great with all my annoying questions. Would recommend 100%. My suggestion to kickflip, add a HEX color wheel option for customers to choose from

StickerNerd.com
United States
27 days using the app
Kickflip replied June 13, 2023

Thank you for your wonderful review and recommendation of our app. We greatly appreciate your feedback and are delighted to hear that you found our customer support helpful.

Your suggestion to add a color wheel option is a very good idea, and we agree that it would be a valuable addition. We will carefully consider it as we continue to improve our app to meet the unique needs of our users. For more information about how we handle feature requests, please take a look at this article : https://help.gokickflip.com/en/articles/4677869-how-we-manage-feature-requests.

Your satisfaction is our top priority, and we are grateful to have you as part of the Kickflip community.

June 16, 2022

I've been using this app and many app's have horrible support, not this one. They are very quick to respond and will setup a video call if necessary. They go the extra mile and are extremely knowledgeable and helpful. I highly recommend this app.

Pour Caddy
United States
3 months using the app
Kickflip replied June 16, 2022

Thank you for your kind words! We're happy to hear that you've had a positive experience with our app and support team. We'll continue to do our best to provide an excellent service for all of our users. :)