Navidium Shipping Protection

Navidium Shipping Protection

Reviews (400)

Overall rating
4.7
Counts per rating level
  • 97% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is easy to set up, often with the team handling installation and theme integration so it works out of the box. Support is described as fast, proactive, and helpful with custom requests. Many report strong opt‑in rates and new revenue from self‑insured shipping protection, preferring it over Route or carrier insurance. Long‑term merchants call it a reliable, “set it and forget it” solution that customers appreciate.

September 26, 2026

So glad I made the pivotal switch years ago! Easy to use the platform in addition to keeping your fees. It's great having full control over the process. I've been with Navidium for 4 years now. Highly recommend.

Silk + Noir
United States
Over 3 years using the app
September 8, 2026

It’s been easy working with the Navidium. Any requests or changes we’ve brought up are taken seriously and looked into rather than being easily dismissed.

We appreciate their help, responsiveness, and quick turnaround!

12th Tribe
United States
Almost 4 years using the app
August 27, 2026

This app helps us get more revenue. Quick and helpful support.

Gardens of the Sun | Ethical Jewelry
Singapore
Almost 4 years using the app
September 8, 2026

海外配送における紛失や破損といった不安を軽減し、お客様に安心感を提供できる点で非常に有効なツールだと実感しております。
また、サポート体制も誠実で素晴らしいです。
問い合わせに対するレスポンスが迅速かつ丁寧で、疑問点や設定についても安心して相談できます。弊社でも設定に戸惑っていたところ、迅速にご対応いただけました。
越境ECにおける配送サポートにお悩みのストアにおすすめしたいアプリです。

釜浅商店|合羽橋の包丁とキッチン用品専門店
Japan
13 days using the app
August 3, 2026

Awesome experience and when requesting assistance they did not hesitate to help. Very prompt and getting the job done!

Highly Recommend!

Copa City Salsa LLC
United States
22 days using the app
Navidium Apps replied August 4, 2026

Thank you so much for your kind words and recommendation! We're thrilled to hear that you had an awesome experience with our support team. Providing prompt assistance and making sure everything works smoothly for our merchants is always our top priority.

We truly appreciate your support and look forward to continuing to help your business grow with Navidium. If you ever need anything, we're always here to help!

July 6, 2026

Navidium is super easy to install, comes with great customer support, and best of all - makes your store money!

420 Science
United States
Over 4 years using the app
July 1, 2026

Great support and great app. Hated the revenue split with route

Flintts Wholesale
United States
Over 1 year using the app
July 2, 2026

its an amazing add / downside cant have a call with anyone from support

My Breeder Supply
United States
About 4 years using the app
June 24, 2026

The app itself is very easy to use and straightforward. I absolutely love it. The team is also extremely efficient! Easy to communicate with and resolve any issues you may have.

KHAIRNOVA
United Kingdom
3 days using the app
August 24, 2026

great app

Lev Baby ™
United States
4 months using the app