Reviews (178)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a long-term, reliable shipping solution with strong business value. Discounted rates across major carriers often beat their own accounts, especially for international and long-distance shipments, helping them offer cheaper or free shipping. Integration with Shopify is seamless and “set it and forget it,” with easy label printing and tracking. Support is praised as responsive and proactive, and merchants appreciate multi-platform use and reporting.

July 11, 2016

NetParcel has been invaluable during this tumultuous time of the potential Canada Post strike. For our international customers, the app is able to find shippers that we didn't even know about at reasonable rates that ensure our customers get their packages on time. Thanks net parcel!

Become
Canada
14 days using the app
January 18, 2018

I primarily use the US Mail for most of my orders because they are under two pounds.

However, I recently picked up a couple of wholesale accounts and netParcel has proven their worth. Significant $$ saved using FedEx Ground! I will continue to use it when I need to ship larger packages.

Cooper French
United States
About 2 months using the app
September 27, 2013

We found this app confusing to use at first but that was because it doesn't work well with internet explorer, once we switched to google chrome it was easy to use.

Using netParcel is a great way to save money on shipping and the developers are extremely helpful should you run into problems.

Chilly Chiles- Largest selection of hot sauce in Canada
Canada
4 months using the app
June 15, 2023

I run a small business www.yorleather.com and www.yorboots.com. I started using Net Parcel a few months ago and I love it. I had a few agreements with different carriers. Now I just go to Net Parcel and ship anywhere using different service provider.
100% recommended.
Great customer service.
Roy

YOR Leather Goods
Canada
4 months using the app
netParcel replied June 19, 2023

Thanks so much for your review, Roy! We are thrilled to hear that netParcel is now your one-stop-shop, and we look forward to supporting YOR Leather Goods' continued growth!

July 5, 2021

NetParcel by far has been the best service we have used. We have used NetParcel over the past 5 years throughout 2 of our companies and I can say that they have the best shipping rates. It easily plugs into your store and transfers the data over for easy use. Definitely recommend this app and service!

Surfinity
Canada
Over 1 year using the app
netParcel replied July 5, 2021

Thank you for such a wonderful review! We love hearing feedback like this from longstanding customers, and we look forward to many more years of helping your business grow.

March 24, 2023

Amazing savings on shipping for our small business.
We can quickly compare rates and service options between multiple carriers.
It has saved us significantly on our international shipments.

We had an issue adding an additional form of payment to our account but the team took care of that efficiently.

Curated Walls
Canada
6 months using the app
netParcel replied April 25, 2023

Thanks so much for your review! We're glad our rate shopping feature is helpful and that our team was able to resolve your query quickly. Let us know if there's anything else we can do to assist with Curated Walls' growth!

October 19, 2017

I've been using netParcel for some time now and love it! We don't have a lot of shipping options in Canada so it's wonderful to be able to get reduced rates for courier service without having to create accounts with each individual courier. I would definitely recommend netParcel to other small shop owners.

Nettiesexpressions
Canada
6 months using the app
July 12, 2016

Just started using netParcel and am pretty happy with how easy it is to use. Integrates well with Shopify! Use Canada Post but with the impeding strike, looking for an alternative. Works great!

Started using netParcel for wholesale shipping as rates were better than I could negotiate myself. Definitely recommend!

Vancouver Candle Company
Canada
10 days using the app
October 21, 2021

We have been using netparcel for almost all of our shipments. It has saved us considerable amount compared to the other shipping options! Love that they added GO logistics as it has become our go to choice when shipping locally, just needed the tracking to improve for GO logistics packages but overall very happy with netparcel!

Rohi Coffee
Canada
8 months using the app
netParcel replied October 29, 2021

Thank you so much for the great review! We always love hearing that our services help customers like Rohi Coffee save money, and that our GO Logistics integration has been helpful for your local shipments!

January 13, 2015

NetParcel has been a great help for our business. Order import from Shopify is extremely quick and easy. The shipping rates and selection are excellent. If there is ever an issue, the customer service is outstanding. NetParcel has helped us expand our business tremendously and we are looking forward to doing lots of shipping in 2015.

Humdinger Designs
Canada
8 months using the app