Reviews (178)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a long-term, reliable shipping solution with strong business value. Discounted rates across major carriers often beat their own accounts, especially for international and long-distance shipments, helping them offer cheaper or free shipping. Integration with Shopify is seamless and “set it and forget it,” with easy label printing and tracking. Support is praised as responsive and proactive, and merchants appreciate multi-platform use and reporting.

August 25, 2021

We love this app. Shipping rates are excellent and it's so easy to use for our Shopify orders. We tend to use netparcel for other shipments as well as our Shopify orders, because of the convenience. Definitely recommend this app. Also, their support is always very quick to respond if ever we have any questions or need help with a shipment.

Pacey MedTech
Canada
About 1 year using the app
netParcel replied August 27, 2021

Thank you for such a glowing review! We truly appreciate your business and are thrilled to hear our support is quick and helpful. Looking forward to being a continued part of your growth!

July 11, 2016

After doing a lot of research and comparing prices with so many other shipping providers, we found Net Parcel and are we ever happy we did! There shipping rates from Canada to the US beat any other company we've come across and the shipping rates within Canada basically match Canada Post. Happy to be using Net Parcel as our new shipping provider :-)

The Cascadia Soap Company
Canada
6 days using the app
May 23, 2023

Netparcel has been useful, consistent, and offers great rates! While we have a UPS business account, we still use Netparcel regularly - especially when we need quick international shipping, or to cross shop priority options beyond what our regular provider offers. There is also plenty of functionality and the interface is convenient and quick to use.

Hemlock & Oak
Canada
11 months using the app
netParcel replied May 24, 2023

Thanks for the wonderful review! We're thrilled to hear our international rates and user interface are helpful to your business. We very much look forward to being a continued partner in Hemlock & Oak's growth!

July 10, 2016

Simple, easy to use. Customer info is carried over from Shopify by entering the order number. A few clicks and you can see all the rates by the supported carriers. I can confidently recommend this service to anyone looking for an alternative to Canada Post, or to offer customers "to their door service" when Canada Post only delivers to their mail box.

Fleetwood Digital
Canada
2 months using the app
July 4, 2016

The stress of an imminent Canada Post strike motivated us to search for a new delivery partner for our Shopify web orders. Thank goodness for the strike, because we found netParcel. The netParcel ap is so easy to use, we kept thinking there must be a catch. Use netParcel with confidence! It is simple, straightforward, convenient and cost effective.

Aromatica Test
Canada
6 days using the app
April 13, 2016

As a small business,, we were struggling with getting the best shipping rates for our customers. netParcel has make the whole process much simpler. From top notch customer service to lower pricing and easier administration, the netParcel app has helped us to streamline our shipping process while providing more economical options for our customers. Fantastic app!

World Ca
Canada
About 1 month using the app
May 3, 2016

The service has been great and the discounts for certain locations have been very beneficial to our business.

We need to use express services due to the perishable nature of our product and netParcel has provided us with good rates for UPS and other couriers.

If you feel you're paying too much for shipping, try this app. Also very easy to import orders and print labels.

Cheesyplace
Canada
About 2 months using the app
May 5, 2023

I have used this netparcel services for nearly 2 years now. I'm so pleased with this service that I have integrated netparcel for my other shopify online store. This app has all the features that small business owners would need. I can easily track my shipment, review my expense report, auto populate addresses directly from shopify and super competitive shipping rates!

Awesome service!

Terrycrafted
Canada
About 1 year using the app
netParcel replied May 9, 2023

Thank you for such a positive review! We truly appreciate feedback like yours, especially from a longstanding customer. We are here to support Terrycrafted's continued growth!

October 27, 2015

Love netParcel! Wish I had discovered it sooner! I was using Canada Post thinking this would give me the best rates but was very surprised that with netParcel the rates were better in most cases (or at least the same) and I no longer have to make trips to the post office to drop off my parcels!! I also like how I can download the customer information, saves time (and possible typing errors).
Highly recommend netParcel.

Pumpkin Pie Kids
Canada
14 days using the app
February 27, 2018

We've been using NetParcel to do the shipping from our products, which have all different sizes and weights. The pricing provided has been constantly the best offered and the reliability of the service offered has been fantastic.

We've had to reach out to support on a couple of instances and we've received both timely and courteous replies to all our inquires.

All-in-all, an A+ service that I would recommend to anyone.

The Store Next Door Gift Shop
Canada
3 months using the app