Reviews (178)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a long-term, reliable shipping solution with strong business value. Discounted rates across major carriers often beat their own accounts, especially for international and long-distance shipments, helping them offer cheaper or free shipping. Integration with Shopify is seamless and “set it and forget it,” with easy label printing and tracking. Support is praised as responsive and proactive, and merchants appreciate multi-platform use and reporting.
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My customers do a lot of custom work and typically need stock at the last minute. It is a great feature for customers to be able to see real-time quotes and choose their shipping carrier of choice. For me, I love the ability to import an order saving time in generating a shipping label. One thing I would see as a nice feature would be to allow customers to also choose options like signature required and residential as these can (for some carriers) increase the cost at the time that the label is generated and not accounted for when the customer receives a quote.
We started using NetParcel during the Canada Post strike threats last year and have not regretted it one minute. Their service is easy to use, provides you with a number of quotes and prices are much lower than you would ever expect. We particularly love the fact that it integrates with Shopify; all you need to do is put your order number and all the information is imported into NetParcel. It takes less than 2 minutes from the time you login to the time you print your label. Thank you NetParcel for being a key partner that is making ScriptDesigns.ca such a success.
Lyne
Owner
We switched to Net Parcel about 3 weeks ago. We have been really happy with pricing and ease of the system. We saw big savings over using Shopify shipping in Canada because netParcel charges and quotes in Canadian dollar. This way you know exactly your cost to ship that box, with Shopify they quote in Canadian but covert to USD (just cost you 4-5% ) then they run your Canadian Credit Card (lose another 4-5%) in exchange.
For international shipments netParcel is much more competitively priced the Shopify.
The other huge advantage is multi package shipments on netParcel that you cant do on Shopify.
I would highly recommend netParcel!!
Its been over 3 weeks now of us using Net Parcel and I am grateful we have. Canada Post cannot compete against 90% of our customer orders. We are seeing an increase in orders especially from Ontario (as we are in BC) because orders that were $20 prior are now $14. Plus with the free pick up, it saves us way more time. There customer service team is also outstanding. I have been blasting them with emails and they are very responsive and attentive. Overall, business is slowly trending upwards and Net Parcel are a large part of that. With the supply chain being how it is, having NetParcel backing us is making us stronger during these trying times.
Many thanks for this wonderful review! We always love hearing great feedback about our rates and our support team, and we look forward to many more Overseas Fabrics shipments to come!
netParcel, like many other people on here, landed me when the Canada Post strike loomed. But it has kept me with rates that are pretty much half what I was looking at by going directly through the carrier and their customer service was quick and responsive when I was setting up my rate calculator and couldn't figure out how to activate it. (They turn it on btw). I was careful at first, as I had never used a budget third party before, but honestly the process to a shipping label is more streamlined than native Shopify integration and when you submit the order you receive a carrier label, no sketchy steps or other questionable practices. I am truly impressed with netParcel.
Exceptional Shipping Experience with Netparcel
I recently used Netparcel for my shipping needs, and I am genuinely impressed with their services. From the beginning, their user-friendly website made it easy for me to navigate through the available shipping options and select the best one for my needs. The process was seamless, and I received a competitive rate, which was a pleasant surprise.
The customer support team at Netparcel was attentive and responsive. They addressed my inquiries promptly and provided valuable guidance throughout the process. I appreciated their professionalism and felt reassured that my package was in good hands.
My shipment arrived at its destination on time and in perfect condition. The tracking feature on their website kept me informed about my package's status and provided peace of mind throughout the entire process.
In conclusion, I highly recommend Netparcel for anyone in need of reliable and cost-effective shipping solutions. Their dedication to providing excellent service, coupled with their competitive rates, make them a top choice for both personal and professional shipping requirements. I will undoubtedly be using their services again in the future.
Wow! We appreciate you taking the time to share such detailed feedback of your experience with netParcel. It's always great to hear that our team, product, and rates are helpful to businesses like Groovy Computers. Looking forward to being a continued partner in your growth!
Great app so far. Support is helpful and friendly.
Cheapest rate i found so far. App is easy to use and customer support is great. This is a must have app.
Netparcel has been an excellent app for our business. It gives us multiple options to choose from in terms of shipping providers and the prices are amazing. Thanks again!
With the latest Canada Post disruption and Purolator no longer providing pickups from netParcel we have become very disappointed with netParcel and it's customer service and lack of communication at a crucial time of year for shipping.
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Gary Quiring
President, Saltspring Soapworks Ltd.