Reviews (178)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a long-term, reliable shipping solution with strong business value. Discounted rates across major carriers often beat their own accounts, especially for international and long-distance shipments, helping them offer cheaper or free shipping. Integration with Shopify is seamless and “set it and forget it,” with easy label printing and tracking. Support is praised as responsive and proactive, and merchants appreciate multi-platform use and reporting.

June 5, 2019

Great little app to have. Saves on bigger shipping costs - better than you can negotiate with a small home business.
I like that you can import the order to then have it auto populate - I just wish I didn't have to enter the order number, and that it would fetch me a list of my orders to pick from - saving even more time.

TK Clothing Victoria
Canada
3 months using the app
Edited May 30, 2019

Best rates available bar none. Sometimes a bit inaccurate due to box sizes but easily fixed by adding a small surcharge to each quote. Sometimes rates are a bit cheaper if you schedule a next day pick up and choose no signature required.

Automatically populates shipping info from your Shopify account. Fast and easy web portal.

Highly Recommended!

Woodchuck Flooring
Canada
4 months using the app
July 11, 2017

Changed my entire business. Now I can ship overseas for ridiculously cheap rates w/ crazy fast delivery times.

I had so many issues with shipments to Europe and Asia before (lost mail, 8 week delivery etc), but now I'm able to do 3-5 days and blow customers minds. On top of that - I don't need to drop orders off anywhere. They get picked up from my office. I would give 6 stars if I could!

Unbound Merino
Canada
2 months using the app
September 8, 2016

Started using this app a few days ago with the Canada Post strike on and off shipping has been challenging.
These are the best shipping rates across Canada that we have found so far and are delighted with that. Also, having the orders populate from Shopify is a great time saver and helps eliminate data transfer errors.
I wish the invoicing would calculate a total for the day or week and put a group charge through, versus each individual one - it does make accounting harder.
Give it a go, you will be glad you did.

Kissandmakeup
Canada
2 days using the app
March 13, 2020

Très content et satisfait de cette application. Nous pouvons envoyer des colis via UPS, DHL, FedEx à de très très bons prix. Facile d'utilisation. Et en plus on peut synchroniser d'autres plateformes de ventes, comme Etsy, Ebay, Amazon et importer les commandes, donc pas besoin de faire du copier coller. Merci!

Côté Cuir
Canada
About 2 months using the app
Edited November 29, 2019

We love using this app - our favourite feature is that we only have to plug in the order number and the shipping details populate automatically. It's a small thing but it really does decrease the margin of error and therefore, dollars saved!

Love Me Do Baby & Maternity
Canada
About 1 year using the app
December 14, 2020

I love Netparcels rates, but they need to be integrated into Shopify like Canada Post. Customers don't want a shipping quote after the fact, they want real time rates in checkout.

Ediblephotos.ca
Canada
About 2 months using the app
January 19, 2024

I have been using netParcel since 2022, and they have consistently met my expectations. The customer service is, without exaggeration, excellent. They always respond very promptly, are there to assist me when needed, and consistently follow up as required. They provide delivery options with multiple carriers, making it a service I highly recommend to everyone. Thank you very much, netParcel!

Boutique Step in Style
Canada
8 months using the app
netParcel replied February 6, 2024

Thank you for this lovely review! We're always thrilled to hear that our customer service serves our customers' needs, and we very much appreciate your recommendation of our services to others! We look forward to being a continued partner in Boutique Step in Style's growth!

March 20, 2025

Merchants highly recommend this app for its affordable shipping solutions and wide range of carrier options, making shipping more efficient and cost-effective. It integrates seamlessly with Shopify, allowing for easy order imports, real-time shipping quotes, and automatic fulfillment. Key features include direct shipping label generation, commercial invoice creation, and a user-friendly interface, all backed by reliable performance. Easiest app integration we have used for shipping directly from our ordering portal.

Sassy Custom Creations
Canada
About 1 year using the app
July 25, 2024

Great service and great rates.

Hit Hero Company
Canada
4 months using the app
netParcel replied July 29, 2024

Thank you for the review! We're always happy to hear that our rates and service are beneficial to our customers. We look forward to being a continued partner in Hit Hero Company's growth!