Reviews (178)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a long-term, reliable shipping solution with strong business value. Discounted rates across major carriers often beat their own accounts, especially for international and long-distance shipments, helping them offer cheaper or free shipping. Integration with Shopify is seamless and “set it and forget it,” with easy label printing and tracking. Support is praised as responsive and proactive, and merchants appreciate multi-platform use and reporting.

June 27, 2022

Friendly and helpful customer support. Netparcel is a good option for Canadian shippers, and has reliable couriers (Puro, DHL, and the like).

Archives Wine & Spirit Merchants
Canada
Over 1 year using the app
netParcel replied July 11, 2022

Thanks so much for this lovely review! We strive to provide a wide range of carriers and services, and are thrilled to be supporting Archives Wine & Spirit Merchants' continued growth.

July 22, 2022

Easy to use, free installation, great shipping pricing. I like how user-friendly NetParcels is. It's a great shipping service for small businesses.

Ferris Wheel Press
Canada
Almost 3 years using the app
netParcel replied July 25, 2022

Thank you for your review, and for choosing netParcel! We're thrilled that our prices and user-friendly tool help your business and we look forward to being a continued partner in Ferris Wheel Press' growth!

September 20, 2022

I've been using netParcel for about two years now, it's a great product and whenever I send their support an email they are real quick to respond.

Forsaken Motorsports
Canada
Over 3 years using the app
netParcel replied January 9, 2023

Thank you for this lovely review! We're thrilled to hear our product and support have met your needs, and look forward to being a partner in Forsaken Motorsports' continued growth!

July 30, 2019

Helped us cut our shipping costs pretty significantly. Customer service was fast when needed. I tried a few of these apps and this one came out ahead.

Tantalus Design Store
Canada
About 2 months using the app
July 30, 2019

In one word, Wow! This is more than a great app for small merchants on shopify like me. So convenient at a competitive pricing. Thank you so much!
Andrew

Odjibik Hair Repair
Canada
2 months using the app
Edited July 2, 2021

My 2021 update is that netParcel continues to be an integral part of our business. Their excellent rates and ease to do business has helped us tremendously.

Aklasu
Canada
About 4 years using the app
April 1, 2016

Great experience. Easy to use. I love the fact that we can import the order number and then get a label printed and then the package was picked up by ups. Really easy.

Everyline Designs
Canada
2 months using the app
September 14, 2018

Perfect app for saving on shipping. We ship a lot through Fedex and they would not negotiate lower rates. Net Parcel has helped save us a ton on 2-day and overnight packages.

Bel Viaggio Designs, LLC
United States
3 days using the app
February 3, 2018

I love this app. Its got great shipping rates, easy to use and we save a lot of money and time by using it! All our orders are synced so it is as easy as clicking a few buttons.

Mr2heaven
United States
4 months using the app
April 21, 2023

Nice app for comparing and arranging shipping options. It would be nice if the app can pull orders from marketplaces rather than importing each order, but it is great as is. Thanks.

Linens Delight
Canada
About 2 months using the app
netParcel replied April 25, 2023

We appreciate your review and always love hearing that our comparison tool is helpful to businesses like Linens Delight. We will certainly keep you posted as new functionality is added to the platform!