Reviews (178)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a long-term, reliable shipping solution with strong business value. Discounted rates across major carriers often beat their own accounts, especially for international and long-distance shipments, helping them offer cheaper or free shipping. Integration with Shopify is seamless and “set it and forget it,” with easy label printing and tracking. Support is praised as responsive and proactive, and merchants appreciate multi-platform use and reporting.

Edited July 12, 2022

A great app, but what is even better is the support I receive from netParcel when on the rare occasion a courier randomly adds extra charges to an invoice. netParcel has my back.
JD

Hawk Kites
Canada
About 2 years using the app
netParcel replied August 23, 2021

Thank you for this great review! We're so happy to hear that we've saved your customers so much. We also looked into the issue you described and made an update to your account ensuring that rates at checkout will now include any residential delivery surcharge! We hope this is a helpful solution but can always be reached at support@netparcel.com with any further questions. All the best!

November 1, 2019

We're based in Canada and have been using Netparcel for almost a year. We couldn't be happier with the experience so far. Best rates, easy-to-use interface and great customer support.

FOR ALL KIND
Canada
10 months using the app
September 25, 2018

I really appreciate this app, it helps us a lot for local, national and international shipping. Great savings and really easy to use. The link with our store is awesome. I recommend it :)

Custom MotoQuad inc.
Canada
Over 1 year using the app
July 31, 2019

I really appreciate that netparcel integrates with Shopify, and finds the best rates for me based on each package. This has been a lifesaver for my online business! Thanks netparcel! :)

Silver Fox Vinyl
Canada
9 months using the app
Edited September 17, 2019

Great app - gets the job done in an efficient and cost effective manner.

Areas for improvement:
Add more than just fedex - would benefit your customer if you offered more shipping carriers

Corps Dancewear
United States
About 2 months using the app
June 14, 2023

NetParcel gave us fantastic rates and we love the ShipStation integration, as this made the setup seamless. Great rates, great service, all around a great experience. We highly recommend them!

Kind Mask
Canada
3 months using the app
netParcel replied June 19, 2023

Thanks so much for this thoughtful review! We're love hearing that our rates and Shipstation integration are helpful to businesses like Kind Mask. We look forward to being a continued partner in your growth!

May 30, 2019

I have had a great experience using NetParcel. Their rates are cheaper in most cases than Canada Post and customer service has been great when I've called in. The integration with shopify is excellent too.

Tearrific Inc.
Canada
6 months using the app
June 19, 2021

I have been using the Netparcel App and NetParcel with PayPal for several years. They provide excellent customer service and the lowest shipping rates. I highly recommend NetParcel for anyone selling online!!

Alberta Radio Supply
Canada
About 2 years using the app
netParcel replied June 21, 2021

Thank you for this wonderful feedback! Nothing makes us happier than earning a customer's business over many years, and we look forward to supporting your continued growth!

June 19, 2018

So far so good, helps a lot cut cost for international shipping. Really needed a solution for this, since a lot of our customers are looking to purchase our main product The Weed Snatcher. Thanks Net Parcel

Ruppert Garden Tools
United States
About 1 month using the app
August 18, 2021

Best prices! Quick email response if required. Checked few other similar services for comparing, no one was even close to the prices and provided service.
I wish Netparcel will have within USA shipping available soon.

Canadian Water Treatment Systems
Canada
About 1 year using the app
netParcel replied August 18, 2021

Thank you for this lovely review! We are always working to provide the most competitive rates and will certainly keep you posted on any developments in the US. All the best!