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Oana and Theodor were incredibly knowledgable and helpful. The customer service of this app is invaluable and a great selling point of this app. The product itself has a wealth of information, however you need to take the time to analyse the info given and apply to your business.
Thank you for your positive input! For sure you need time to apply the know-how from Reveal according to your type of business, because every business is special in its own way. That's why our team is always prepared to answer any question to get you on the right path. We are here to help your business experience a healthy growth!
The data insights from using this app are phenomenal. Customer service is top-notch and their team's desire to see you succeed is so refreshing. Highly recommend it if you wish to learn more about your customers' journey and how to turn those who are going to 'dump' you into 'soulmates.'
Thank you for your positive review! The key is to understand your customers' behavior better and segment them accordingly. Your growth strategies will reflect these insights that will teach you whether it is worth keeping your "About to Dump You" customers or if you can turn them around.
Loved this App, the kind of insights that you can derive through RFM, Cohort Analysis are amazing. We used to do it on an excel sheet and used to take us easily a day every month to do a similar analysis. Must install if you want to really see customer stickiness, analyse your customer behaviour and LTV.
We are using this app to better our messaging to our customers and increase CLV. So far, Teodor has been very helpful in addressing our questions and guiding our set up. The RFM segmentation seems incredibly powerful and we are excited to put it to the test! It has connections with Klaviyo, Facebook, SMS bump, and Gorgias.
Thank you for your amazing feedback, team Net Zero! Our team will always be ready to guide you through with everything needed and make the most of your journey with Reveal so you can fully understand your customers and make your business beautifully grow! Understanding the RFM segmentation model and applying it to your business is the first step to a healthy foundation of smart decisions on all plans.
Reveal has completely helped us get a full scope of who our customers are and provide us accurate data in order to pull an analysis of where we are falling short with our customers and areas we can improve. If you are struggling to see a full picture of your customers and wanting to get more detailed info, I highly recommend Reveal!!
We looked into this for help with customer segmentation for our email list, however this app offers so much more! It will help with data analytics, LTV, cohort visualization, and much more. We might even use this to replace our analytics tool. Also, their support is amazing - Teodor walked us through an hour long on-boarding and explained all of our data. Love it!
This app is really exciting! The ability to segment your customers based on lifetime purchasing history and behavior is really useful. Additionally you not only have top level segments (ex. brand lover or Ex-lover) but you also have sub-segments that you can change and prioritize. This apps data is helping us segment and target via Klaviyo emails to re-engage purchases. Try it out!
This analytics platform is marketers' heaven. Quick and straightforward to understand, it offers actionable buyers insights any store can address right away.
Every graph includes info buttons making it easier to understand the metrics. The bonus is that some of these graphs also offer tips on the actions you should be taking. Special kudos to the team behind it, very responsive and helpful.
I just installed Reveal, and have already done an on-boarding meeting with the team. They were very friendly, and spent extra time with me getting me comfortable with their app and how to use it to grow my sales and profit. The way they are collecting and analyzing my Shopify store data is industry leading. I look forward to growing my LTV, retention rate, and average order size over the coming months.
That's excellent news! Thank you for the positive review and we are happy to see such a positive attitude towards growth. Increasing CLV is the best way to go to see your sales and profit growing like never before.
If you are looking to get essential information about your customers experience and use this to then segment your customers into marketing email groups to upsell then this is the app for you. From the setup to ongoing support this company has been great and the data is so useful to both improving service to increasing retention revenue. Great feedback allows better service which can only be a good thing.
Thank you for the positive review! Customer segmentation can help you discover the hidden gems within your entire customer data. Using these segments to make advanced and personalized email marketing campaigns is indeed a way to gain retention revenue. Using customer segments to gain more of your best customers is also a way to perfect customer acquisition while lowering CAC.